First Practice Management members can access a comprehensive and invaluable selection of sample documents

Policy updates week commencing 24th July 2024

Reviewed & Unchanged

Workflow Toolkit

Policy updates week commencing 17th July 2024

Reviewed & Updated

Access to Deceased Patients' Medical Records

Reviewed & Unchanged

Protocols and Procedures for Coding Team

Policy updates week commencing 10th July 2024

Reviewed & Updated

Communication Standards (Inc. Accessible Information Standard)
Clinical Governance Policy

Reviewed & Unchanged

Annual Infection Control Statement
Staff Screening & Immunisation Policy
Changes in Services Policy
Data Sharing Agreement
Testing, Maintaining, Calibrating, Repairing and Replacing Practice Medical Equipment
NICE Guidelines Protocol
Complaint Review Form: Scotland, Wales and N. Ireland

Policy updates week commencing 3rd July 2024

Reviewed & Updated

Cleaning And Decontamination Of Surfaces Protocol
Environmental Policy Statement
Control of Substances Hazardous to Health (COSHH) Policy

Reviewed & Unchanged

Infection Control Inspection Checklist
Co-Operating with Other Providers Policy
Good Practice Guidelines
Infection Control (Biological Substances) Protocol
Continuity Planning and Disaster Recovery Toolkit
Exposure to Blood Borne Viruses (HIV, Hepatitis B or C)
New Staff Performance Review Policy & Supporting Templates

Policy updates week commencing 26th June 2024

Reviewed & Updated

Repeat Prescribing Policy
Equipment Maintenance Policy
Equipment Maintenance Log
Practice Charter: Patient Leaflet
Confidentiality Policy (Teenagers)

Reviewed & Unchanged

Appraisal - Staff Feedback Survey (For 360°Appraisal)
Gillick Competency Assessment

Policy updates week commencing 19th June 2024

Reviewed & Updated

Out of Hours - Security Alert (Staff Attendance) Procedure
Paternity Leave and Pay Policy

Reviewed & Unchanged

Pandemic Flu Absence Policy
Partner Retirement / Resignation Checklist
Prescription Recording Procedure
Refrigeration of Pharmaceutical Products Protocol

Policy updates week commencing 12th June 2024

Reviewed & Updated

Insurance Checklist
Legionella Management
Hand Washing And Hygiene Protocol

Reviewed & Unchanged

Maternity Risk Assessment (only formatting & attachment changes in Core)
Medical Certificates / Fit Note (Provision of) Protocol
Military Veterans Treatment Priority Protocol

Policy updates week commencing 5th June 2024

Reviewed & Updated

Complaints Annual Report
Communication Standards (Inc. Accessible Information Standard)
Flu Pandemic Contingency Plan
Flu Pandemic Practice Buddy Guide

Reviewed & Unchanged

Clinical System Staff Access Record
Clinical Waste Management Protocol
Credit Card Protocol – Practice Expenditure

Policy updates week commencing 27th May 2024

Reviewed & Updated

Patient Death Procedure - England and Wales (changes delayed until September 2024)

Policy updates week commencing 20th May 2024

Reviewed & Updated

New Patient (Out of Area) Registration Policy

Policy updates week commencing 13th May 2024

Reviewed & Updated

Carer's Policy
Clinical Supervision (Staff) Guidance

Policy updates week commencing 6th May 2024

Reviewed & Unchanged

Business Continuity Plan: Policy & Process

Policy updates week commencing 29th April 2024

Reviewed & Updated

Children's Vaccinations Protocol

Policy updates week commencing 22nd April 2024

NEW Documents

Flexible Working Policy - this will incorporate the latest information and the required forms and letter templates into a single Policy.

Archived

Flexible Working Application Acceptance Form
Flexible Working Application Appeal Form
Flexible Working Application Appeal Response Form
Flexible Working Application Extension of Time Limit Form
Flexible Working Application Form
Flexible Working Application Notice of Withdrawal Form
Flexible Working Application Rejection Form

Policy updates week commencing 15th April 2024

NEW Documents

QOF Aspiration and Achievement Monitoring Toolkit 2024/25 (Core Only)
Physician Associates in Primary Care Guide

Reviewed & Unchanged

Cervical Screening - Invite Letter (1st Call)
Blood Test Types

Reviewed & Updated

Appointments Management Policy
Blood Pressure Monitor (Self Service) Protocol
Cervical Screening - Non-responder Letter
Choice Referral Audit Procedure

Policy updates week commencing 8th April 2024

Reviewed & Unchanged

Safety Alerts Protocol
Sample (Blood, Urine etc.) Handling Protocol
Smoking Cessation Protocol
Removal Of Patient From List Policy
CCTV Code of Practice Leaflet

Reviewed & Updated

Conflict of Interest Policy
Patient Satisfaction Questionnaire
Safety Alerts Protocol
Sample (Blood, Urine etc.) Handling Protocol

Policy updates week commencing 1st April 2024

Reviewed & Unchanged

Being Open Policy
Private Insurance Work Protocol

Policy updates week commencing 25th March 2024

Updated documents

Infection Control Policy

Policy updates week commencing 18th March 2024

Reviewed & Unchanged

Annual Practice Report Guide

Updated documents

Advance Directives Patient Information Leaflet
Anaphylaxis Statement

Policy updates week commencing 11th March 2024

Reviewed & Unchanged

Business Continuity Plan: Sample

Updated documents

Steps To Becoming Paperless Procedure
Transgender Equality Policy

Policy updates week commencing 4th March 2024

Reviewed & Unchanged

Message Handling Workflow
Notification of Infectious Diseases
Out Of Hours - Palliative Care Handover Procedure
Oxygen and Defibrillator Checklist

Updated documents

Message Taking Protocol
Patient Death Procedure - England and Wales
Gifts and Donations Policy

Policy updates week commencing 26th February 2024

Reviewed & Unchanged

Flu Pandemic Practice Buddy Guide
Late Arrivals (Patients Late for Appointments) Protocol
Medical Student Risk Assessment

Updated documents

Media (Press etc.) Handling Policy

Policy updates week commencing 19th February 2024

New documents

Practice Statement of Purpose Guidance

Updated documents

Pharmacy Prescription Ordering and Delivery
Complaints Procedure Leaflet - England
Did Not Attend (DNA) Policy

Reviewed & Unchanged

Domestic Abuse Policy (Patients)
Domestic Abuse Policy (Staff)
Domestic Abuse Workplace Policy 
Duty of Candour Policy
Fees and Charges Leaflet

Policy updates week commencing 12th February 2024

Updated documents

Adoption Policy

Reviewed & Unchanged

Oxygen and Defibrillator Checklist
Oxygen Handling and Storage Protocol

Policy updates week commencing 5th February 2024

Updated documents

Mental Capacity Act Policy (now includes Liberty Protection Safeguards Policy)
Change of Address / Personal Details Procedure
Child Immunisations Call Letter
Home Visit Requests Procedure
Blame Free Culture Policy

Reviewed & Unchanged

Cervical Screening: Standard Recall Letter
Disposable (Single Use) Instruments Policy
Patients’ Online Access to Medical Records: Adult Registration Form
Patients’ Online Access to Medical Records: Consent to Proxy Access to GP Online Services Form
Data Breach Risk Register

Policy updates week commencing 29th January 2024

Updated documents

Bereavement Letter
Flexible Working Policy 
Flexible Working Application Form 
Flexible Working Application Appeal Response Form 
Flexible Working Application Extension of Time Limit Form 
Flexible Working Application Notice of Withdrawal Form
Vulnerable Adults Policy
Car Park Risk Assessment

Reviewed & Unchanged

Breast Feeding Policy
Flexible Working Application Acceptance Form
Flexible Working Application Rejection Form

Archived Document(s)

Flexible Working Application Extension of Time Limit Form

Policy updates week commencing 22nd January 2024

Updated documents

Prescription Security Protocol

Policy updates week commencing 15th January 2024

Updated documents

Medical Emergency Policy

Policy updates week commencing 8th January 2024

Updated documents

Patients From Abroad (Entitlements to Treatment) Procedure - England
Patients From Abroad (Entitlements to Treatment) Procedure - Wales
Cholesterol Monitoring and Treatment Protocol
Contagious illness Policy (Core Only)