From 30th September 2026, providers will be required to show their compliance with the new information standard for the reasonable adjustment digital flag. FPM has just published a new policy to help providers do this on our market-leading compliance software FPM Core. 

According to NHS guidance:

All organisations in scope of the reasonable adjustment digital flag information standard must implement it fully by 30 September 2026. A summary of the requirements is available below.

The ISN includes full details of the reasonable adjustment digital flag information standard and implementation guidance. The following summary checklist is for all NHS and health and social care providers that are publicly funded.    

Summary checklist 

• develop a policy which is in line with the reasonable adjustment digital flag information standard and amend any other impacted policies
• agree a comprehensive approach to identifying disabled people with reasonable adjustment requirements, including the new patient process in line with the reasonable adjustment digital flag information standard
• establish a clear process for recording individuals’ disability and reasonable adjustment information in line with the reasonable adjustment digital flag information standard
• create and establish a reasonable adjustment flag in local patient record systems, in line with the standard, to highlight and make individuals’ disability and reasonable adjustment information highly visible to staff
• establish a clear process for sharing individual’s disability and reasonable adjustment information in line with the reasonable adjustment digital flag information standard
• establish a clear process for reviewing and updating information on an individual’s records relating to disability and reasonable adjustment information in line with the reasonable adjustment digital flag information standard
• ensure organisational readiness for future digital integrations
• provide training and briefings to staff to explain the reasonable adjustment digital flag information standard, detail processes to be followed and raise awareness of support which staff can provide themselves. National training for all relevant health and care staff is available via a short e-learning module

FPM Members can click here to log into FPM Core to read the new policy and assign it to their colleagues.

Click here to learn more about FPM Core, and to download a brochure.