One aspect of leadership that's often overlooked is the impact of morals and ethics. Lines seem to have become blurred, and leaders don't always do the “right” thing, either because of cost or a risk posed to the business.
This week’s policy review includes updates to our Extended Hours Operating Protocol, taking in changes that follow the introduction of PCNs. Don’t forget that you can get in touch with us if you need a new policy creating!
I had an appointment with my local GP in January this year and, at the time, I was somewhat annoyed that instead of prescribing me painkillers to relieve my joint pain, he signposted me to an Arthritis UK self-help leaflet...
“Don’t mistake politeness for lack of strength”. When Sonia Sotomayor of the US Supreme Court said these words, she was giving fair warning that her kindness should not be mistaken for any form of weakness.
In a previous blog I mentioned that my GP practice was scheduled to have its first CQC telephone interview – part of the new annual regulatory reviews for primary care providers. So how did we find it?
This week we’ve added a brand new Welsh Language Policy to the document library, which was created following a request from an FPM member. Don’t forget that you can get in touch with us if you need a new policy creating!
Every practice manager knows that behind an effective GP practice is a brilliant team. So what can we do to ensure our staff are working together productively to drive the practice forward?
Dog Days are coming for primary care, and I don’t mean we’re finally going to be seeing the sun… Do you know what the one thing that all of our Practice Manager followers have in common on Twitter? A love of dogs!
We all know the healing properties of a slice of Victoria sponge or a cupcake (we’ll take the one with salted caramel frosting please). Far from just giving us a chance to indulge our sweet tooth though, sharing a tasty treat can really bring people together.
Take a look at the latest Policy Library documents reviewed by the FPM team. The documents are easy to pick up and use, meaning you can tailor them to the unique needs of your practice with minimum fuss.
With age and experience comes great wisdom. Bearing that in mind, we posed the following question to GP Practice Managers - if you could go back in time, what advice would you share with your younger selves?
Our annual Practice Manager Job Satisfaction Survey is back! First Practice Management is conducting a quick survey to test the general attitude of practice managers in their current roles throughout the UK.
Well-being links into a lot of hot topics in the NHS Long Term Plan, including social prescribing and improving public health. But what is the secret to unlocking this feeling and how can we use that knowledge to improve the lives of patients, as well as our own sense of well-being?
This week we’ve added a brand new Transgender Equality Policy to the Policy Library, which was created following a request from an FPM member. Don’t forget that you can get in touch with us if you need a new policy creating!
Data often experiences a mixed reception in Primary Care, either seen as the silver-bullet antidote to all problems, or ill-famed as that which dehumanises healthcare.
What makes a great leader in primary care? There are many perspectives on this issue, but there are some key skills we think everyone can agree on.
As managers and employers, it is important to provide support and guidance to staff when they need it. The nature of working in general practice can be very demanding and as a result, healthcare professionals can find themselves trapped in stressful situations.
This week we have made updates to the Chaperone Policy, Cold Chain Policy and Financial Procedures documents, all available to download now for FPM members.
It’s the ultimate question! We’re all striving to go above and beyond the realms of science by giving 110%, alongside every other workplace cliché you care to mention - but sometimes it’s easy to lose sight of the bigger picture.
Next week we will be launching our annual FPM Job Satisfaction Survey, which explores themes including well-being, looking forward to the future and managing people.