The results for First Practice Management's 2017 Practice Manager Salary Survey are in! We're giving you a sneak peak of the results here and then the full breakdown will be released very soon, so stay tuned.
This week’s policy round-up includes a new document put together by one of our FPM associates - 'Access to Patients' Records by the Police '.
It’s been an eventful year for Thornfields trainer and National Primary Care Awards practice manager of the year Kay Keane! We caught up with Kay to discuss her successful year, the focus on social prescribing she has put in place at Alvanley Family Practice where she resides as the practice business manager, and the future of primary care.
What happens when you have an employee in their 70s who’s having trouble keeping pace with their colleagues and struggling to adapt to new systems? Is it appropriate to ask them if they are considering retirement? No one said dealing with HR issues would be easy…
Our anonymous blogger reflects on a pair of incidents that made them question whether some of the day-to-day aspects of general practice are really as straightforward as they may first appear.
This week’s policy round-up includes an update to the Caldicott Principles Compliance policy, which takes into account the news that the IG Toolkit in England will be replaced in April 2018.
FPMS Pro is the fantastic new suite of tools and features available to all First Practice Management members. Why not upgrade for free today to join the hundreds of PMs who’ve already signed up for access to tools including Holiday Planner, Drug Manager and Fridge Monitor?
Last week NHS England revealed that the Information Governance (IG) Toolkit will be replaced in April 2018. This change is part of a new approach to measuring progress against 10 data security standards for general practice set out by Dame Fiona Caldicott. We’ve picked out some key information for primary care managers!
Work is intruding on our personal lives more and more, with many of us checking work emails from the sofa and putting in extra hours from home at evenings and weekends just to keep on top of things. So perhaps it should be expected that personal issues will also start to intrude more into our working lives?
We've put together a handy calendar detailing some of the awareness days coming up for this month. Plus, links to the official pages in case you would like to get involved.
Stress levels are at an all-time high, with one third of British employees reportedly dealing with stress, depression or anxiety on a daily basis. In today’s modern world, many of us feel under more pressure than ever to merge our work and home lives.
FPMS Pro is the fantastic new suite of tools and features available for free to all First Practice Management members, designed to make the running of your GP practice a smoother, simpler process. Why not join the hundreds of PMs who have already upgraded?
This week’s policy round-up gives us a brand new addition in the form of a Policy for Elective Surgery. A wide-ranging document, it covers issues including deciding when to allow time off, issues of confidentiality and dealing with unexpected outcomes.
We're back with the second part of our interview with Denise Downs, one of NHS Digital's leading figures regarding the implementation of SNOMED CT. In the concluding part of our interview, Denise tells us about the future of SNOMED.
The streets are adorned with pumpkins and spooky decorations, there are some fangtastic costumes about and I think a few of us are probably guilty of sneaking the trick or treaters' sweets... We spoke to some practice managers about ghastly problems they've faced recently!
Last month FPM caught up with Denise Downs, Senior Terminology Implementation and Education Specialist for SNOMED in Primary Care. We asked Denise what the next few months and even years are set to look like with SNOMED finally on the horizon.
This week’s policy round-up gives you the chance to get a head start on your planning for next year – we’ve uploaded Holiday Records for 2018, available for England, Scotland, Northern Ireland and Wales.
The switch to SNOMED CT from Read codes is getting closer, and FPM has been keeping you up to speed on any new developments every step of the way. The first Thornfields ‘Introduction to SNOMED’ course is happening this week, so we wanted to give you an exclusive look at what to expect.
Many PMs will know the conversation well. It starts with an employee walking into the office, professing that they don’t want to complain ‘but...’. Our HR expert Lisa Wainwright reveals why failing to deal with ‘off-the-record’ complaints effectively can be a risky proposition.
Social media is never far from the news and many professions choose to utilise it in order to reap potential benefits such as more exposure and promotion - but should businesses and even GP practices be forced into the world of social?