Featured: Job Satisfaction Survey 2018: How is your work-life balance?
The results are in for the 2018 FPM Practice Manager Job Satisfaction Survey. Once again we have uncovered some significant findings, including that more than half (56.3%) of practice managers are unsatisfied with their work-life balance.
Management
Five Resilience-Boosting Tips for Stressed Practice Managers
Resilience is the ability to recover quickly from difficulties, something that is vitally important in general practice. It’s understandable that stress levels are on the rise thanks to ongoing changes in the NHS, tightening budgets and more initiatives than ever to keep track of.
Policy Update
Policy Updates - Week Commencing 15th August 2018
Our Policy and Procedure Library is constantly being updated in line with the changes and developments to policy and law that affect primary care. The documents are easy to pick up and use, meaning you can tailor them to the unique needs of your practice with minimum fuss.
Management
What Makes a Great Practice Manager?
It’s the ultimate question! We’re all striving to go above and beyond the realms of science by giving 110%, alongside every other workplace cliché you care to mention - but sometimes it’s easy to lose sight of the bigger picture.
Latest News
Anger grows over the cost of GDPR to general practice
The new Data Protection Act (DPA), incorporating GDPR, has been in place for almost three months. Since then, the controversy over GP practices being unable to charge for Subject Access Requests (SARs) has only intensified.
HR / Employment Law
HR Case File: Is One of My Staff Members a Bully?
You’ve been made aware that a member of the practice staff is bullying their colleagues, but no-one is prepared to speak up and make a formal complaint – what should be your first step? FPM’s HR expert Lisa Wainwright is here to help.
Latest News
Secret Diary of a PM – Finding a good work-life balance
The results of the latest FPM Job Satisfaction Survey surrounding stress and motivation for GP practice managers are cause for concern, but I think if we did the same survey with lawyers or dentists the results would probably be the same.
Policy Update
Policy Updates - Week Commencing 6th August 2018
Our Policy and Procedure Library is constantly being updated in line with the changes and developments to policy and law that affect primary care. The documents are easy to pick up and use, meaning you can tailor them to the unique needs of your practice with minimum fuss.
Latest News
Pride of place: Building inclusivity in your practice
The sense of community that has always been a crucial part of GP practice life was as visible as ever during the NHS’s 70th birthday events. This month’s Pride celebrations mark the perfect opportunity to continue this celebration of community and togetherness.
Vlog
Improving Your Personal Resilience (Vlog)
This video is a little different to the others we’ve produced - we usually focus on giving practice managers advice on helping you improve your staff, your management skills or your CQC knowledge. However, this time we want to focus on you.
Latest News
Job Satisfaction Survey 2018: How is your work-life balance?
The results are in for the 2018 FPM Practice Manager Job Satisfaction Survey. Once again we have uncovered some significant findings, including that more than half (56.3%) of practice managers are unsatisfied with their work-life balance.
Policy Update
Policy Updates - Week Commencing 30th July 2018
This week’s policy updates includes a revision to the Duty of Candour Policy, adding further information about the organisation duty that came into force on 1 April 2018 in Scotland.
General
15 Key Quotes from FPM’s Job Satisfaction Survey 2018
The results from our Job Satisfaction Survey 2018 are in! We aimed to shine a light on the most pressing issues faced by practice managers and received plenty of eye-opening feedback.
Latest News
The financial impact of GDPR on practice incomes
They say that familiarity breeds contempt – and in the case of how unavoidable the letters G, D, P and R have been in recent months, it's probably fair to say that most of us have become pretty contemptuous.
Latest News
Happy 15th birthday FPM! An insider interview
To mark First Practice Management's 15th birthday we decided to have a chat with some of our longest serving employees to see how they felt about FPM's achievements, the strangest things they've encountered working here... and what's in store for the future.
Policy Update
Policy Updates - Week Commencing 23rd July 2018
This week’s updates to the FPM Policies and Procedures Library includes a change to the Text Messaging (To Patients) Protocol.
General
A brief history of First Practice Management
So here we are, getting ready to celebrate 15 years of First Practice Management! There has been many a milestone, some exciting additions, and we have certainly come a long way. What better way to celebrate this journey than by taking a walk down memory lane with an interactive timeline!
Management
August Awareness Days Calendar
We've put together a handy calendar detailing some of the awareness days coming up for August, and links to the official pages in case you would like to get involved.
General
GDPR and accessing medical records - A practice manager's guide
FPM looks into some of the big questions surrounding Subject Access Requests and the Data Protection Act 2018. What are the differences between requests from insurers and solicitors, and is its ever possible to charge for SARs?
Management
FPM Poll - Has your practice seen a rise in Subject Access Requests?
GDPR and Subject Access Requests have been hot topics in GP practices all over the UK. FPM have created a quick poll to find out how many practices have seen an increase in SARs since GDPR was implemented in May.
Policy Update
Policy Updates - Week Commencing 16th July 2018
This week’s updates to the FPM Policies and Procedures Library includes a change to the Text Messaging (To Patients) Protocol.
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