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GP Patient Satisfaction

By Siobhan Smith / 17 August, 2022

Patient satisfaction with GPs in England has slumped to a new low as the effects of Covid-19, staff shortages and lack of appointments reach breaking point.

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A Fluid Situation – How Practices Can Conserve Water in World Water Week

By Jonathan Finch / 17 August, 2022

World Water Week takes place this year from 23rd August until 1st September. But why and how should we save water? We explain how saving water can save practices money and save our environment.

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What we learned from the FPM 2020 Practice Manager Salary Survey

By Samantha Rigby / 17 August, 2022

As we get ready to release the results from last year's FPM Practice Manager Salary Survey, we look back at what we found out in 2020.

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Policy Updates - Week Commencing 15th August 2022

By First Practice Management / 17 August, 2022

First Practice Management members can access a comprehensive and invaluable selection of sample documents in the Policies and Procedure Library.

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What's in a Name? Secret Diary August Update

By Anonymous Blogger / 16 August, 2022

Our anonymous Practice Manager and Secret Diarist gives an insight into the pressures of August and how a simple trick involving a role title change can cut complaints and boost patient confidence.

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Primary Care Weekly News Roundup 12th August 2022

By First Practice Management / 12 August, 2022

A weekly roundup of all the important news GP practices need to know

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NHS 111 hack described as ‘The New Normal’

By Survindar Chahal / 10 August, 2022

Patients calling NHS 111 have been warned of delays after a major cyberattack on the provider that supplies software to NHS services was identified on Thursday – but cybersecurity experts have said that we should expect more in future.

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Calculating Casual Workers' Holiday Pay

By Ciara Burns / 10 August, 2022

A recent landmark judgement by the Supreme Court in the case of Harpur Trust v Brazel on the calculation of holiday pay has brought significant changes in how employers should calculate holiday pay for those who work in casual employment.

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Chaperoning In the Age of Digital Consultations

By Jonathan Finch / 10 August, 2022

Traditionally, chaperones have been used in face-to-face appointments, where the patient, medical professional and chaperone are in the same room together. But with the recent pandemic and the rise in virtual appointments, how should we view the role of a chaperone, and how should it work in practice?

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Primary Care Weekly News Roundup 5th August 2022

By First Practice Management / 05 August, 2022

A weekly roundup of all the important news GP practices need to know

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Safe Patient Care: the Importance of Clinical Notes Summarising

By Gerry Devine / 03 August, 2022

The success of any practice to meet its CQC obligation of safe patient care depends on many factors, but effectively summarising clinical notes is one of the most important. It also helps with continuity of care and effective use of appointment time, as Thornfield's Gerry Devine explains.

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Cycle to Work - Celebrating Pedal Power

By Ciara Burns / 03 August, 2022

Cycling is one of the best ways to incorporate exercise into your daily routine and it can also help the environment and your bank balance. Here we look at how to encourage employees to start cycling and where to get further information.

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Mindfulness and Strategic Planning

By Survindar Chahal / 02 August, 2022

Part of every practice manager’s ‘journey’ seems to be learning who we are and how we fit into the bigger picture around us—family, friends, community, society and work. Like any journey, you need to know where you are going to understand what and why you do the things that get you there.

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Primary Care Weekly News Roundup 29th July 2022

By First Practice Management / 29 July, 2022

A weekly roundup of all the important news GP practices need to know

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Green Social Prescribing

By Jonathan Finch / 27 July, 2022

Green social prescribing - supporting people in engaging in nature-based interventions and activities to improve their mental health - has the potential to revolutionise health and wellness and is already paying dividends.

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How GP Practices Can Safeguard Their Staff

By Siobhan Smith / 27 July, 2022

Abuse and threats from patients continues to increase both in person and in online forums. We look at how to protect your practice staff's physical and mental health from this behaviour.

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August 2022 Awareness Calendar

By Siobhan Smith / 26 July, 2022

It's that time again! We've put together a helpful awareness days calendar detailing some of the key days coming up in August 2022, with hyperlinks where available.

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Primary Care Weekly News Roundup 22nd July 2022

By First Practice Management / 22 July, 2022

A weekly roundup of all the important news GP practices need to know

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Do you know an aspiring practice manager in your organisation?

By Jonathan Finch / 20 July, 2022

There has never been a better time to invest in leadership training and succession planning. So whether you’re a PCB, an ICB, ICN or other higher level organisation, if you're an aspiring manager, you'll want to know about our new Thornfields course.

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PCN Communication – the Do’s and Don’ts

By Jonathan Finch / 20 July, 2022

Communication underpins the effective working of any organisation. For one as complex as a PCN, significant investment should be made in communication. Here we look at some Do's and Don'ts of PCN Communication.

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Jobs

Practice Manager - West Moors

Closing Date: 31 August 2022

Salary: Dependent on candidate

Practice Manager - East Grinstead

Closing Date: 1 September 2022

Salary: 50-60k dependent on experience

Practice Business Manager - South Ealing

Closing Date: 31 August 2022

Salary: £45,000 to £53,000 per annum (depending on experience)

Practice Manager - Ewell

Closing Date: 25 August 2022

Salary: £45,000 p.a.

Practice Manager - Truro

Closing Date: 16 September 2022

Salary: Dependent on experience – in the region of the Band 7 PayScale + NHS Pension provided

Practice Manager - West Moors

Closing Date: 31 August 2022

Salary: Dependent on candidate

Practice Manager - East Grinstead

Closing Date: 1 September 2022

Salary: 50-60k dependent on experience

Practice Manager - Newbury

Closing Date: 19 August 2022

Salary: £43k - £53k per annum according to experience (NHS pension)

Practice Manager - Ewell

Closing Date: 25 August 2022

Salary: £45,000 p.a.

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