Christmas can be a difficult time of year for staffing levels, what with increases in sickness absence, mounds of holiday requests and the odd suspicious absence. All of these factors together can be further compounded by increasing patient demand over the winter months.

The CQC's new inspection process for 2023 is based on five key questions to primary care providers: Are they safe, effective, caring, responsive and well-led? Here we look at how our market-leading FPM Core software has been updated to help you stay compliance in this new era of CQC inspections.

Every year NHS England requires GP Practices to formally confirm that they are prepared to respond to emergencies as an annual assurance process for Emergency Preparedness, Resilience, and Response (EPRR).