Surrey Heath Community Providers Ltd is a federation of 7 GP practices across 10 sites, serving over 104,000 patients across Surrey Heath. Within our federation, we hold the GMS contract for Upper Gordon Road Surgery—a highly regarded, patient-centred practice with a list size of 11,000+.

We are now seeking an experienced, forward-thinking Practice Manager to join our team at Upper Gordon Road Surgery and play a leading role in the continued development of this respected practice.

About Upper Gordon Road Surgery

The practice is supported by a strong, diverse and experienced clinical team, including:
•    Ten Salaried GPs
•    Clinical Pharmacists
•    Paramedics
•    An Advanced Nurse Practitioner
•    A dedicated Nursing team
•    Healthcare Assistants

Alongside the onsite team, the practice benefits from the federation’s central management support across operations, HR, finance, governance and senior clinical leadership — creating a resilient collaborative environment that enables clinicians to focus on delivering high-quality patient care.

The Role

As Practice Manager, you will be responsible for:
•    Overseeing the day-to-day operations of a large, high-performing practice
•    Leading and supporting the practice team including clerical and administrative staff
•    Ensuring compliance with regulatory, contractual and quality standards
•    Working closely with clinical leads and federation leadership
•    Driving continuous improvement and enabling service innovation
•    Contributing to long-term strategic development within a federated primary care model

Who We’re Looking For

A motivated and confident leader with:
•    Proven general practice management experience
•    Strong people management and communication skills
•    A collaborative approach and forward-thinking mindset
•    The ability to maintain high operational standards in a busy, dynamic environment

Why Join Us?

This is an exciting opportunity to:
•    Influence the future of primary care services in Surrey Heath
•    Lead within a progressive federated model
•    Work in a supportive environment with robust clinical and management infrastructure
•    Make a real difference to a growing local community

Surrey Heath Community Providers Ltd offers a 365 day, 52 week service delivery across some services, and as part of that we offer a 7 days a week from 0800 hrs – 2000hrs service. So you may be required to work evenings, weekends, and Bank Holidays as part of your normal working hours, as per the needs of the business.

Please read the attached job description and person specification.

Closing date: 5th May 2025