17Oct
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In Defence of GP Receptionists: Supporting the Frontline of Primary Care

Recent findings from the GP Patient Survey, as reported by the regional press in Yorkshire, have highlighted several GP surgeries in the Leeds area where patients felt reception teams were less helpful than expected.
23Jul
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The 2025 Patient Survey Results - What Should Happen Next?

The 2025 GP Patient Survey results are out, and as always, they make for interesting reading. Conducted by Ipsos for NHS England, the fieldwork ran from 30 December 2024 to 1 April 2025.