The NHS is once again under scrutiny for inappropriate access to patient records — and this time the scale is impossible to ignore. Recent reporting shows 214 NHS staff dismissed and around 2,000 sanctioned for wrongful access since 2022¹. York and Scarborough Teaching Hospitals have also admitted they under‑reported their own incidents, revising their figures to 29 cases since 2021, with 10 referred to the ICO².

FPM are proud to announce that users of our market-leading compliance software FPM Core can now access a new policy to help them navigate the introduction and use of Artificial Intelligence tools in their practice.

The issue of patients electronically recording their interactions with GPs and surgery staff is becoming an increasing concern for many who work in primary care. Whether this is done openly or covertly, it raises several issues around data protection and ethics, as well as what is simple good manners.

Most businesses and organisations these days want to be ‘green’ – and paper recycling goes a long way towards hitting sustainability targets and demonstrating environmental good practice. For GP Practices, there’s also the matter of patient confidentiality and the secure disposal of confidential information that is embedded in legislation and the NHS codes of practice.