FPM - Customer Testimonials

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"Your opinion matters to us and to other customers, so we’d be really appreciative if you take a few moments to review your experience”

We value feedback as much as you do. Let us know how we are performing by taking the time to submit a review / testimonial below so we can continue to develop and tailor our service to you.

Comments from our subscribing members:


"I absolutely love it! I’m new in role as a PM and this is my ‘bible’ at the minute, it’s great to dip into for advice and see what’s going on in forums and shortly I’ll be looking at policies etc."

Mel Ingham, Practice Manager

Over the past 20 years the information and advice by FPM has been invaluable to me. FPM has always been the "place to go" if I needed information on the ever changing NHS landscape.

David Rose - Former Practice Manager

"When I took over the role of Practice Manager a few years ago I would not have coped if I had not been introduced to the wonderful resource of First Practice Management. The website stays relevant and up to date in an ever changing difficult environment. Thank you for the input and work that goes into supporting us in our management role. It is an amazing resource and one for which I am always truly grateful. The protocol library is the best."

Tricia Leverington, Practice Manager at White House Surgery

"I have successfully logged in and......wow - it's fantastic! So much help with the CQC essentials - I was struggling and don't think I could have coped without First Practice Management."

Christine Charlesworth, Practice Manager at The Medical Centre

"I have been a Practice Manager for over 20 years and I just want to say to you all thank you very much for all of the information and protocols. I am sure that without your help I would have lost control of my mind."

First Practice Management Member

"First Practice Management is really helpful and supportive, and a great sounding board - can't recommend the service highly enough - and the membership fee which gives you access to all of the policies and the helpline is cheap at twice the price. And no, I've not been paid to say this!"

First Practice Management Member

"Running a private practice is an isolated role with no colleagues to ask for advice. I found the Protocols Library an invaluable resource during our preparations for CQC registration. Our first inspection went very smoothly thanks to your CQC Inspection spreadsheet. Having all evidence documents listed on one sheet saved so much time and hassle. The Inspection went well even in my absence."

First Practice Management Member

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Practice Manager - London

Closing Date: 9 October 2021

Salary: £40,000 to £55,000 a year depending on experience

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