The following draft documents are available for Members to download and customise for their own use.

• Abortion / Termination of Pregnancy
• Abortion / Termination of Pregnancy - Northern Ireland
• Access to medical records - leaflet for patients
• Access to Medical Reports
• Advance Directives - Desk Aid (flowchart)
• Advance Directives ("Living Wills") protocols
• Advance Directives patient information leaflet
• Advocacy Policy
• AIDS/HIV (patients) policy
• Alcohol Screening LES (Northern Ireland)  - Structured Brief Advice for Alcohol
• Anaphylaxis statement
• Anaphylaxis treatment protocol
• Annual Practice Report
• Antenatal care deskaid
• Antenatal care protocol
• Anticoagulation clinic protocol
• Appointment Management Policy
• Basic life support training 
• Being Open Policy
• Bereavement letter
• Blood pressure monitor (self service) protocol
• Blood test types
• Care Records Service patient opt-out protocol
• Carers protocol
• Cervical Screening Invite Letter - 1st call
• Cervical Screening Non-responder letter
• Cervical Screening protocol
• Cervical Screening Recall letter
• Cervical Screening Withdrawal letter
• Cervical Service Audit policy
• Change of address/personal details procedure
• Chaperone (guidelines for)
• Chaperone policy
• Chaperone poster
• Child health (England)
• Child health (Northern Ireland)
• Child health (Wales)
• Child health surveillance statement
• Child immunisations call letter
• Children at Reception
• Children's vaccinations protocol
• Cholesterol monitoring & treatment protocol
• Communication standards (letters, emails etc.)
• Community Referral
• Complaints procedures – see Practice Administration index
• Complex Co-Morbidity Register LES (Northern Ireland)
• Computer generated prescriptions policy
• Confidentiality policy (Teenagers)
• Consent Form
• Consent protocol
• Consent to observer policy
• Copying correspondence to patients policy
• Counselling Protocol
• Data Protection and Secure Extraction
• 'Did Not Attend' (DNA) policy
• Dignity and Respect policy
• Disability Access Protocol and Checklist
• Domestic Abuse Policy (Patients)
• Domestic Abuse Policy (Staff)
• Emergency contraception - information for patients
• Emergency contraception protocol
• Emergency drugs (checking) policy
• Equal Opportunities/Anti-Discrimination (Service Provision) policy
• Equality and Diversity Policy
• Equipment Loan Procedure
• Ethnic origin monitoring
• Extended Hours Patient Questionnaire
• Fees and Charges Leaflet
• Fit Note Deskaid
• Fitness to Work Statement
• FP69 Patient Deduction
• Freedom of Information Leaflet
• GP Patient Survey (England)
• Guide Dogs Policy
• Hand Washing and Hygiene Protocol
• Health questionnaire
• Heart attack (action) procedure
• Hepatitis B clinical protocol
• Hepatitis B deskaid
• HIV\AIDS (patients) policy
• Home visit data collection form
• Home visit requests procedure
• Injectable Neuroleptic Medication protocol
• Isolation of Patients Protocol
• Late arrivals (patients late for appointments) protocol
• Learning disabilities (identification of) protocol
• Length of consultations (QOF PE1)
• Living Wills - see Advance Directives
• Living Wills patient information leaflet see Advance Directives leaflet
• Looked-after children policy
• Medical certificates (provision of) protocol
• Medication review (MM11, MM12)
• Medicines Reconciliation at Discharge
• Mental Capacity Act Policy
• Mental Health - Routine Health Promotion (QOF MH7 & MH9) protocol
• Mental Health Care Plan (QOF MH6)
• Military Priority
• Minor Surgery protocol
• Missing patient protocol
• New Patient Health Check - Sample Letter
• New patient registration policy
• New patient registration/health questionnaire
• NHS Constitution Policy
• Notification (of Infectious Diseases)
• Nurse team leaflets
• Nurse-led minor illness clinic protocol
• Nursing and Medical Advanced Care Plans LES (Northern Ireland)
• Obesity policy
• Out of hours - palliative care alert
• Out of hours (handling of patient info.) protocol
• Overseas visitors - see 'Patients from abroad (entitlements to treatment)'
• Palliative Care (PC2) protocol
• Palliative Care Referral form
• Parental consent to treatment for child - see Consent Form
• Pathology results (handling) procedure
• Patient access to on line system
• Patient Asking to Record Consultation
• Patient data (recording of) policy
• Patient death procedure - England and Wales
• Patient Death Procedure - Northern Ireland
• Patient Demographic Check Protocol
• Patient Participation Group Constitution
• Patient Participation Group Presentation
• Patient satisfaction questionnaire
• Patients' Charter
• Patients from Abroad (entitlements to treatment) Procedure - England
• Patients from Abroad (entitlements to treatment) procedure - Northern Ireland
• Patients from abroad (entitlements to treatment) procedure - Scotland
• Patients from abroad (entitlements to treatment) procedure - Wales
• Patients Leaving Policy
• Pharmacy Prescription Ordering
• Phlebotomy Protocol
• Power of Attorney protocol
• Preconceptual advice protocol
• Private Insurance Work Protocol
• Private Medical Certificates Procedure
• Repeat Prescribing policy
• Repeat prescription requests by email
• Requests for results protocol
• Safeguarding Children Leaflet
• Sexual Health protocol (QOF SH1, 2 & 3)
• Sexual orientation (patients & public) policy
• Smoking (patients & public) policy
• Smoking cessation protocol
• Smoking cessation questionnaire
• Smoking status (QOF R23)
• Statement of fees and charges
• Statement of Intent (To issue a Medical Certificate of Cause of Death)
• Summary Care Record
• Swine Flu Leaflet
• Swine Flu Patient Guide
• Telephone consultation protocol
• Temporary residents (TRs) procedure
• Text messaging (to patients) protocol
• Toys (in the waiting room) procedure
• Travel vaccination questionnaire
• Urgent Appointments – Reception guide
• Validation of patient contact details policy
• Vulnerable adults policy
• Wart clinic & consent form
• Yellow fever vaccine control procedure