FPM Primary Care Management Recruitment Service


First Practice Management offers a comprehensive primary care management recruitment service. Our specialist service has been designed to assist GP practices in appointing the best candidate from identifying the needs of the business, through to the new person being appointed and starting work. Over the last ten years we have successfully recruited hundreds of primary care managers throughout the UK.

First Practice Management take care of the recruitment process end to end. We assess the role, promote the vacancy, assist in candidate selection, support interview days and manage all communications with candidates to relieve additional workload on the GP practice. 

  • Specialist recruitment consultants experienced in primary care management
  • Fully inclusive end to end service
  • Hundreds of successful recruitment projects delivered
  • Service guarantee

"I just wanted to write to thank you for the wonderful service you provided the practice in the recruitment of a business manager. The process was excellent and we all enjoyed it. The administration you provide is faultless and takes all the hard work out of the recruiting process, leaving the enjoyable and interesting bits for us! Of course, the main object of the service is to find us the right candidate and we are confident you have achieved that too. A huge thank you for all your help and advice throughout the process."

Jenny Taylor, Practice Manager

"On behalf of Bramhall Park Medical Centre we would like to thank Ruth and First Practice Management for your knowledge, professionalism, efficiency and friendliness. You have made what was a daunting process surprisingly most enjoyable. I do not think we would have managed Practice Manager recruitment without your expertise and reassurance . The process was very thorough and conducted to perfection despite the short time frame and some last minute changes! Ruth you have been most supportive and always responded very quickly to every query we had during the process. We would highly recommend using this service to others seeking manager recruitment."

Emma Webster, Bramhall Park Medical Centre

'We have just successfully appointed a Practice Manager using the services of FPM. It is the second time we have used them and the service they provide is invaluable at a potentially stressful time. The whole process was well organised from the initial planning of the advert and job description to the collating of the applications, the running of the interviews and completing the final offer and references. We would highly recommend the service to any practice looking to appoint a practice manager.

Sally Brown, Gleadless Medical Centre, Sheffield

"We've been very happy with the service provided by First Practice Management in helping us appoint a new Practice Manager. We were ably supported every step of the way; from helping us to consider the ideal qualities and attributes we needed for our new manager, to drawing up the advertising material, to sifting and then interviewing the applicants. "We were very pleased with the quality of applicants identified and felt we had a genuine choice between some high calibre individuals before making the final appointment. We would happily recommend FPM."

Dr Daniel Hendriksen, a 9 GP Practice in Derbyshire
Contact us on 0333 240 4010 - free, no obligation telephone consultation


  • Hundreds of practices recommend the FPM recruitment services

'We have just successfully appointed a Practice Manager using the services of FPM. It is the second time we have used them and the service they provide is invaluable at a potentially stressful time. The whole process was well organised from the initial planning of the advert and job description to the collating of the applications, the running of the interviews and completing the final offer and references. We would highly recommend the service to any practice looking to appoint a practice manager.

Sally Brown, Gleadless Medical Centre, Sheffield

"We have valued this support and process enormously. Very glad we had you at our side. Made the whole process feel professional and we wouldn't have done that without you."

Dr Sue Nelson, Priory View Medical Centre

"We were recommended First Practice Management, by another practice that had used their service. We felt it was so important in getting this appointment right for the future of ourselves, our practice staff and patients, that we did not want to risk the uncertainty of trying to recruit by ourselves. We found FPM to be very supportive throughout the process, helping us to consolidate our ideas into a coherent specification and job advert. They organised advertising, shortlisting and the interview process. Throughout this they were always professional and gave us the reassurance that we were doing everything right with regards to ‘Human Resources’ and recruiting the right person for the job. We had a good strong shortlist of applicants from whom we have managed to successfully recruit. I would have no hesitation in using and or recommending their services to anyone needing to recruit a Practice Manager in primary care."

Dr Justin Smith, Senior Partner

"We felt that the recruitment consultant listened carefully to our brief regarding the kind of manager we were hoping to recruit. All the documentation sent by email from FPM prepared us well for the interview process and adequate time was spent reflecting on the balancing of roles needed in the future practice manager. The partners felt collectively happy with the final appointment and had a sense of ownership regarding the whole process."

Janet While, Senior Partner, Newtons Practice
Read more customer testimonials
Our recruitment consultants are hand-picked specialists who have experience of working in primary care management. Backed up by the FPM administration team, the consultant works with the partners to provide advice and help at every stage. Advice is based on our considerable experience in this specialist field and includes guidance on terms and conditions of employment, the legal implications of recruitment and selection such as avoiding discrimination, and best employment practice.

Detailed outline of the FPM primary care management recruitment service

  • Initially one of our recruitment consultants will meet with the partners (this meeting takes about 2 hours and takes place at the surgery) to get a good understanding of the practice, the way it works, the sort of person the partners are looking for and includes:
  1. Setting out the role, job scope and responsibilities of the new manager; plus advice and guidance on the job description and person specification (including identifying whether and how the job, and the ideal candidate, may be different to that of the outgoing manager)
  2. Considering accountability, support and managing arrangements for the person to be recruited (including identifying which partner will be primarily responsible for the induction and management of the new manager)
  3. Giving guidance on appropriate terms and conditions, in particular, salary level and benefits
  4. Giving advice on best recruitment practice, including avoiding any form of discrimination
  • Draw up the recruitment advert for approval, and place in agreed journals and newspapers
  • Prepare an information pack about the practice, the person, the person sought and the post (this `information pack’ is downloadable from our website to interested candidates.
  • Receive and log all applications, and summarise these onto a spreadsheet for ease of assessment. Forward the spreadsheet and the applications to the partners for shortlisting.
  • Organise and be present at an interview process at the surgery (or at a nearby local venue/hotel) which takes the form of two half-day sessions: an afternoon assessment session, and formal interviews the following morning:
  1. The afternoon session (day 1) is a group interview with 8 candidates and comprises group discussion, a short group task followed by individual interviews with each of the partners
  2. The following morning session (day 2) comprises 'traditional' interviews for the best three candidates from day 1. Overall this maximises the opportunity for the partners to assess each candidate against the practice culture and values, and to measure applicants against each other.
  3. Our recruitment consultant provides suggested questions and scenarios for the interview panel for day 1 and day 2 and facilitates the whole process.
  • Guide the partners through the process of selecting the three best candidates from day 1 to be brought for formal interview on day 2, ensuring best practice in the selection process
  • Guide the partners through the process of selecting the best candidate following the day 2 interviews, ensuring best practice in the selection process
  • Give advice on the construction of the offer, on making the offer, and obtaining confirmation of acceptance
  • Provide a draft offer letter for the partners to use/adapt
  • Provide a template letter for the practice to use to request references for the successful candidate
  • Provide notes for the partners to use/adapt to prepare the induction programme for the new manager
  • During the first few months of employment, keep in touch with the partners and the new manager and ensure that he/she is settling in satisfactorily
  • Give the new manager free access for one year to the members' section of our website, which provides a wide range of information and support for managers in general practice

Why choose FPM's recruitment service?

At FPM we understand general practice and the roles and responsibilities of primary care managers - over the years we have overseen the appointment of hundreds of primary care managers. Existing practice managers and people outside the NHS who are seeking a career in practice management, come to us when looking for a job in practice management, and we receive many quality applicants for each post we advertise.

GPs who have used our service have found the support and advice invaluable, and many have recommended the service to colleagues - click here for some testimonials.

What does it cost?

A considerable amount of work goes into providing the comprehensive service outlined above. Our recruitment consultants (who are all current or former practice managers) will put in many days work on each project. We provide all the services described above for a fixed fee of £4,550 + VAT, plus the cost of advertising.

What now?

If you are interested in our recruitment service;

The consultant starts by visiting the practice and meeting the partners to help assess the needs of the job. The consultant is then able to create a comprehensive practice profile, job description and personal specification. A suitable advert is agreed and placed in the appropriate advertising media, as well as on our website. The application pack, including a an application form is downloadable from our website. After the closing date, the application forms and covering letters are provided to the practice together with a summary overview of all the applicants. The consultant then works with the partners to short-list, organise the venue and run a two-day interviewing process including providing tools and techniques to assist the selection process. This allows the partners not to have to worry about the organisation of the interviews but to focus on selecting the best applicant for the job. On going advice and help are also provided, such as a sample offer letter and taking up references.


"In these days of more involved practice management the practice manager needs skills and qualifications unfamiliar to GPs, while retaining the personnel and communication skills we are more familiar with. Throughout the whole process FPM listened to what we wanted, guided us through the advertising, short listing and interview process with skill and efficiency so that we only had to think about the candidates, not the process.”

Dr Shirely Tinnion, a 7 partner practice - Meadowcroft Surgery

“The service First Practice Management (FPM) have given this practice has been excellent. Thanks for your helpful, professional and approachable service. We have a good feeling that we have an excellent person in post and I am very optimistic for the future of the practice."

Dr Richard Sewell, a 10 partner practice in Carnforth, Lancashire

This is to confirm how pleased we were with the services your First Practice Management offered us recently with our recruitment process for a Practice Manager. It made the process much easier with you pre- screening the applicants and the very helpful ranking system that you use. The interview process was much more meaningful than something we could have come up with ourselves and I think we managed to secure an excellent candidate because of that. I would be happy to recommend your services to any other practices that are thinking about undergoing a recruitment process.

Dr. Aileen Robertson

"My practice is delighted with the recruitment service from First Practice Management. Our practice manager moved on to a new role and Ruth helped us to find an excellent replacement to match the practice development needs we identified as part of the process. First Practice Management steered us through the process from specification to advert to short-listing to assessment to appointment to induction support. The partners were able to concentrate on choosing the right person for our team and we have succeeded in doing this thanks to Ruth and First Practice Management. I recommend this service wholeheartedly to any practice needing to get the right person for such a key appointment."

Dr Greg Connor, Partner, The Nelson Practice

“Thanks again for all your help with the recruiting process. It has been far easier than we ever imagined and we all feel we gained enormously from your support and guidance. We are really pleased with our chosen candidate and very optimistic for the future. I am sure we had a much better field of candidates than we would have found ourselves and we would feel very confident recommending your services to others. You have been absolute stars!”

Dr Wright at a 5 partner practice in North Yorkshire