My Surgery Office


My Surgery Website (MSW) is the UK's leading GP practice website and intranet provider. We host and maintain over 4,000 websites and intranets for practices, health centres, pharmacists and walk-in centres across the country. My Surgery Website is part of First Practice Management Group.

Included with your website is a free set of practice management tools to help you stay organised. This section of your website is called My Surgery Office.

The tools are easy to understand, easy to use and can be accessed from work or at home using any standard internet browser. All information is backed up nightly and access is strictly controlled by username and password. There are different access levels so you can decide who has access to which features.

  • Included with your website is a free set of practice management tools
  • The tools are easy to understand, easy to use
  • Access from work or at home

"I have to say that I am totally blown away by the service that you and your company offer. I have recommended you to many of my colleagues who are looking to set up websites."

Karen Thomas, Practice Manager at Silloth Group Practice
Call us on 0333 240 4915 or fill in our contact form

First Practice Management Member Offer

FPM members can benefit from 10% discount and 15 months for the price of 12 on a new MSW website subscription.

  • 10% discount and 15 months for the price of 12!

"What an amazing service you offer - no wonder almost all GP Surgeries I know are with yourselves."

Dr Rohan Rao, Meadowside Medical Practice
call us on 0333 240 4915

Practice Management Tools

  • Shared Calendar - Organise and maintain the practice diary with important meetings, training days and more. Set repeating entries and allow different levels of access so you can share the practice diary with your team.
  • Contacts - A simple and easy to access store of contact information for all the people and organisations important to your practice. You can also view Patient Group members and Patients who have subscribed to your newsletter.
  • Holiday planner - Track and report on staff absence for holidays, training or sickness. Review at a glance who is at the practice and when. It automatically picks up staff from your website to add to the diary.
  • Schedule & room diary - Manage staff shifts and room access. This is especially useful where visiting clinicians occupy a room in the practice that is shared by other professionals.
  • Patient survey tool - Create your own patient surveys using the simple, custom built patient survey tool. Publish on your website and the survey tool will automatically collate and graph the results.
  • User polls - you can create a poll which allows fast and easy access to simple questions. This allows rapid feedback from your patients on a particular topic. You can create your own polls and add them to the website within the editor.
  • Staff schedule - set the weekly schedule for your staff so you can see who is in the practice and when. Like the Holiday Planner, it automatically picks up staff from your website to add to the diary.
  • Search facility - easily find any information that you store within the practice management tools. The search will also link to Google so you can search the internet quickly and easily too.

Case study

Like to find out more?

We can have your new website up and running next week!


"Just a brief note to thank you for all the facilities that your website has provided that has allowed us to complete our patient survey/report etc. with the minimum of stress. As mentioned to your support team today we simply don't know how we would of managed without it and must say our yearly subscription has been money well spent. On behalf of Beech Grove please pass on my thanks and congratulations for the superb product that you provide."

Susan Petty, Practice Manager, Beech Grove Medical Practice

"What an amazing service you offer - no wonder almost all GP Surgeries I know are with yourselves."

Dr Rohan Rao, Meadowside Medical Practice

"Just a note to say that we have just been interviewing for a new job and that every applicant has said that after looking at our web site that our is by far the best that they looked a, so many thanks for doing such a good job we are delighted."

Edna Ranger, Crondall New Surgery

"Thanks a lot, it's very, very nice. That alone was worth paying for the site. Thanks a lot for such great, prompt support as well."

Dr E Diggines, Rydal Group Practice

"I just wanted to say thank you for making my life easier!!! I have just uploaded our patient participation report to the website - you have made it so easy it is not true! I was thinking it would take me ages, as I am not especially computer literate but it was done in a couple of minutes...thanks again."

Sue Saunders, Moulton Surgery

"We went live this morning! I just wanted to say a massive thank you for your excellent service and support over recent weeks. We are delighted with the new site, and grateful for the tweaks you made for us to enable us to present our content in the most effective way."

Anna Brannam, Brannam Medical Centre

"The service at mysurgerywebsite is second to none. Thank you."

Amanda Watson, IT & Clinical Administrator, Wetmore Road Surgery

"I think the site is excellent and very user friendly & you can quickly update & edit things in a matter of seconds and it is exactly what we had been after instead of needing to mess around with coding etc. I'm so glad we opted for yourselves as your support is second to none....the patients also love the new look and feel of the site and again find it very user friendly & say it looks a lot more 21st century etc."

Chris Duguid, Regal Chambers Surgery

"Ian, this is amazing – thank you so much. Subscribing to My Surgery Website is the best thing we have ever done!"

Barbara Clark, Practice Manager, St Mary's & Telephone House Surgery

"I am finding our website so much easier to update these days and we can do so much. I now go in most days to update. I also know you are always there in the background to assist when I get stuck. thank you for making it so easy for us. We would not wish to go elsewhere."

Jane Moxon, Practice Manager, Broomfield Park Medical Centre

"Thanks, you are really proving to be an amazing support to me at this time and I just want you to know that I really appreciate it and value having your input into our website."

Sue Carvell, Practice Manager, Kingswood Surgery

"Thank you so much for your patience and support, the website looks great; feedback is brilliant from staff and patients, thank you."

Greenswood Medical

"I am very glad that we chose my surgery website to build our website. Simple enough! Great customer support. What more one can expect. Well done and Keep up the good work!!!"

Vijay Jambulingam, Practice Manager, Chestnut Practice

"Let me also take this opportunity to thank you for providing superb support for our website on an on-going basis. BGP is one very satisfied customer and this is hugely due to how we get our questions answered and queries dealt with by yourselves."

Brookside Group Practice

"Thank you Iain - no need for the call back - this resolves the matter.You guys have proven to be top notch again. I recommend you whenever fellow Practice Managers talk about their website."

Clive Fenney, Practice Manager, Malvern Health Centre

"I must say I am tremendously impressed with the service you provide so far. If I had realised how helpful you were I would have set up the site ages ago!"

Oakview Medical Practice

"Thank you very much this is fantastic!! Just what I was looking for!"

Helen Bell, Borough Road and Nunthorpe Medical Group

"Many thanks for your prompt and considerate response. I am very satisfied with the service that you have provided - excellent! I am most reassured that you have provided a plain English response and will always do so. I am not the most technical of people!! However, I do understand what you have done and appreciate the step by step information that you have provided in response to my request for support. As advised, I will not hesitate to contact you in future. I just wish I had done so sooner on this occasion. I had been mulling this one over, on and off, for a few days and thought that I must have misunderstood something somewhere! I now realise that it is far better for us to be using the default content and look forward to asking for your support again soon when we are at the stage of needing to prepare surveys."

Elaine Gibbs, Practice Manager, Wellside Medical Centre

"Thanks Ian, this DES would not have been achievable without your on-going support"

Janis Smith, Practice Manager, Cleveleys Group Practice

"Brilliant. You take all the worry out of providing a very easy to use, up to date website. Your support team are wonderful, nothing is too much trouble. Editing is simple, staff home is useful. The evaluation of the patient surveys is very impressive and ticks the DES box perfectly."

MSW Website Subscriber

"I think you offer a fantastic service and I am really happy with our website. I love the ability to be able to give it a new look and think the option we have chosen looks very professional. The Patient DES side works really well and has saved us loads of work. You have always been exceedingly helpful with any queries and have responded so fast that I can only recommend you without hesitation. Thank you."

MSW Website Subscriber

"Our website is absolutely brilliant - took a tremendous amount of work and hassle out of changing from a very outdated website. I would highly recommend you to other GP Practice Managers."

MSW Website Subscriber

"I am very happy with everything that My Surgery Website do. I cannot fault anything, and I am a very grumpy, critical person!"

MSW Website Subscriber

"Website is great! Easy to use. I had to ask for support for the first time yesterday and the service received was excellent - Thank you!"

MSW Website Subscriber