Continuity Manager

Every practice needs contingency plans in place, whether it’s in preparation for a major incident making the premises unusable (e.g. flood or fire), knowing what to do should technical problems prevent access to your IT systems, or simply how to work around a telephone service failure.

Continuity Manager is a support tool designed specifically for general practice which helps you build a robust plan to deal with a range of incidents that could affect your service and / or your premises.

The Continuity Manager - Features & Benefits

  • A step-by-step wizard for creating a robust and comprehensive service continuity plan to protect your practice, tailored to whether you are a small, medium or large practice
  • A plan that is already 80% completed, with full guidance and prompts for the elements specific to your practice that need to be entered and a staged completion process, enabling you to complete the plan at your own pace
  • The tools to mitigate the consequences of (and recover from) any incidents that threaten your practice, giving guidance for use during and after an event
  • A plan that's held on a high security web based system and accessible from any internet connection for use during an emergency to ensure you can restore your service levels in the shortest possible time (a downloadable PDF version of the plan is also available)
  • A plan that sends you an email alert when it is due to reviewed (you set the timing on this) so you can ensure it is always up to date with the latest staff information and contacts, recording each review so you have an audit trail
  • A plan that will give you peace of mind
Call us on 0333 240 4915 or contact us to arrange an online demo


"I would like to say how helpful and efficient all of the staff are. I found that the staff are always available to offer help and support and guidance and nothing is too much trouble and they also maintain contact just to ensure that there are no issues or problems. I find that you receive regular updates and there are also discounted rates by subscribing to more than one package which has saved the practice money. The packages are user friendly and accessible, with user friendly instruction and hints and tips on using the systems. I would definitely recommend these products to other practices and groups."

Ian Hammerton, Practice Manager - Willingham Surgery

"Fantastic software to use. I am an elderly practice manager and not all that clued up on computers and how they work, this product has made my life much easier, the product is very easy to use and produces excellent updated policies and procedures. I would not be without this product."

Natasha Rae, Practice Manager - Dr Philip Abiola (Lord Lister Health Centre)