Mandekh is a consultant and trainer with background in capacity development, education and organizational change management in the humanitarian and primary care sectors.
Her strategic roles in NHS commissioning and strategy have afforded her the opportunity to work on exciting opportunities with NHS England, Health Education England and innovative practices. Mandekh places a clear and consistent focus on agency, ownership and sustainability.
Gabby began working as a Practice Manager in the NHS in 2011 and has extensive experience in senior management and leadership roles in both the NHS and secondary education.
Having worked as a Practice Manager and consultant in GP practices of varying sizes, from small rural surgeries to large inner city practices, Gabby has also been involved in mergers and TUPE processes both in the NHS and in her previous role as a Business Manager in the education sector.
Heather’s first role in primary care saw her join a practice on the verge of bankruptcy as Business Manager and turn it into a financially viable practice. With over 15 years’ experience as a commercial/managing director, Heather joined the FPM team in 2015.
Heather works with GP practices to address issues around access, HR/staffing, mergers, CQC concerns, business planning and new build development. She also facilitates practice meetings which have included partnership succession, strategy and motivation for clinical and non-clinical staff.
Ruth worked as a GP Practice Manager in Leeds for 20 years, as well as holding the position of Primary Care Development Manager for South Leeds PCT, and began working with First Practice Management in 2005.
Ruth provides a recruitment service for GP Practice and Business Managers and training newly appointed PMs. She also provides a management consultancy service helping GP Practices improve the service they offer patients, which includes a full review of the practice, their finances, staffing and service provision.