Privacy and Cookies

First Practice Management (FPM), is a division of ERS Medical (an SRCL Ltd. Group Company). At SRCL we are committed to protecting your privacy and rights. We will only use the information that we collect about you / your practice / organisation lawfully and in accordance with the Data Protection Act.

What is this privacy policy for?

This privacy policy governs the privacy of this website and it's users who choose to use it. 

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The website

This website and it's owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy. 

Any information which we hold about you / your practice / organisation will be held securely. If you change any of your details please inform us so that the information we hold will be accurate and up to date. You can check the information that we hold about you / your practice / organisation by emailing us at If you find any inaccuracies we will delete or correct it promptly. We will never collect sensitive information about you without your explicit consent.

Use of cookies

This website uses cookies to provide the best user experience to users of the website. Our cookie policy has detailed information about what cookies are, what cookies we use on this website and how to disable them.

By using this website you agree that we may store and access cookies on your device.

Cookie policy

This cookie policy explains what cookies are, how First Practice Management, a division of SRCL Ltd. use cookies on this website, and what you can do to manage how cookies are used. We are committed to protecting the personal information we collect when you use our websites and other services.

Cookies are small text files that are placed on your computer / device by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information about the users interactions and usage of the website to the owners of the site. This allows the website, through its server to provide the users with a tailored experience. 

By using this website you agree that we may store and access cookies on your device.

This website uses the following cookies:

Google Analytics - Collects information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Further information can be found in Google Analytics Privacy Policy. You can choose to opt out of Google Analytics. These cookies can also be removed or reset by the website user by using the cookie control panel on the website.

tracker - End of session. Contains the last 5 pages viewed. Typically used for form or error message returns.

last_visit - 1 year. Date of the user’s last visit. Can be shown as a statistic for members and used by the forum to show unread topics for both members and guests.

last_activity - 1 year. Records the time of the last page load. Used in conjunction with the last_visit cookie.

cookies_allowed - 1 year. Indicates whether the user has given consent for cookies to be set.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

General information about data protection may be found at:

Contact and communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but we advise users using such form to email processes that they do so at their own risk.

This website and it's owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if your express permission was granted when submitting any form to email process. Your details are not passed on to any third parties.

Email communications:

If you register to receive our email newsletter/bulletin, if you join our email forum, or if you have paid the annual subscription for access to the Members section of this site, then you will receive email communications from us. If you do not want to receive communications from us, please tell us by emailing us at

Email newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to; First Practice Management, Indigo House, Sussex Avenue, Leeds, LS10 2LF.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. To commence the unsubscribe process click the 'unsubscribe' link located in the footer of each email campaign.

If you are a subscriber to the members section of our website:

One of the benefits of membership of FPM is access to our buying club partners who may periodically contact you in order to make you aware of advantageous offers on their products and services (this may be by way of email marketing messages, telephone calls or some other form of electronic communication). In order to do so we will share your contact details and the fact that you are a member of FPM with our buying club partners who will hold the data securely and will only use it for making you aware of advantageous offers on their products and services. If you do not want us to share your details in this way, please email us at

External links

Although this website only looks to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and it's owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and sponsored links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will tracks the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computer hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and it's owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social media platforms

Communication, engagement and actions taken through external social media platforms that this website and it's owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to make contact through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened links in social media

This website and it's owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy url's [web addresses] (this is an example:

Users are advised to take caution and good judgment before clicking any shortened url's published on social media platforms by this website and it's owners. Despite the best efforts to ensure only genuine url's are published many social media platforms are prone to spam and hacking and therefore this website and it's owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Resources and further information

If you have any questions about our Privacy Policy or the way we collect, store or use any data we collect about you/your practice/organisation, please email us at

Terms of use:

For information about our terms of use, please visit our Terms of Use page.