Reception and Clerical Staff Training

Thornfields is part of the First Practice Management Group and specialises in providing high quality, relevant and interactive training to GP Practices.

As a national organisation, Thornfields work on behalf of Primary Care Organisations across the whole of the UK. We have been commissioned by many individual surgeries and practice manager groups for in-house courses and CCG training. 

We have GP practice training that covers a wide variety or courses from clinical coding to chaperone training, all designed to fulfill the exact needs of delegates. 

 

We also have most recently designed specific programmes for reception and clerical staff to help them undertake enhanced roles and become care navigators for their practices in active signposting and management of clinical correspondence as detailed in the GP Forward View

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Active Signposting and Correspondence Management

Why choose our courses?

Reception and Clerical Staff Training
  • MDU or MPS indemnity checked
  • CPD points for GP attended units
  • CQC engaged for input into course materials and programmes
  • Trained staff receive a joint CCG/Thornfields accreditation
  • Hear from receptionists, staff and GPs with first-hand experience of using these methods
  • Accreditations can be built upon year after year to provide staff with a long-term training programme, increasing job satisfaction and helping staff retention
  • All course administration including emailed course reminders are undertaken by Thornfields (if required)

Benefits

Expert advice

All of our experienced trainers come from a professional background in the primary care sector. Many of them retain working links and relationships which ensures they are always up to date.

Tailored to you

We can tailor, adapt and create special training courses / programmes to meet specific needs.

Wealth of experience

We have been delivering training workshops to GP Practices and Primary Care Organisations throughout the UK since 1993 and have developed a reputation for providing workshops that deliver to the exact needs of delegates.

Nationwide

We have expert trainers based across the UK and can deliver to any practice or Primary Care Organisation in England, Wales, Scotland or Northern Ireland.

Testimonials

Just attended a training session taken by Charan at the Ramada Hotel in Nottingham. I have worked for the NHS for 30 years and this is the best course I've been on! We actually felt that Charan knew exactly what we experience on a day to day basis in general practice and it was a great afternoons refresher session.

Sue Carter, Elmswood Surgery

All of the topics were interesting. The trainer was brilliant. I have really enjoyed the course and will be taking a lot away with me today.

Emma Finley, Bilbrook Medical Centre

Upcoming Events

There are currently no events scheduled.

Jobs

Practice Manager - Norwich

Closing Date: 31 January 2020

Salary: £40-£45k depending on experience

Practice Manager (Full time) - Shepton Mallet

Closing Date: 14 February 2020

Salary: According to experience – circa £48k

Practice Manager - Manchester

Closing Date: 7 February 2020

Salary: up to £45,000 p/a

Practice Manager - Frampton Cotterell, Bristol

Closing Date: 22 January 2020

Salary: £50,000-£54,000 p/a pro rata, dependant on experience

Practice Business Manager - Sutton Coldfield

Closing Date: 19 January 2020

Salary: Dependent on skills and experience

Senior Practice Operations Manager - London, SE11

Closing Date: 22 February 2020

Salary: £37,525 - £48,246 p/a

Practice Finance / Performance Manager - Sandwell, West Birmingham

Closing Date: 31 January 2020

Salary: Up to 45k pa (pro rata- depending of experience)

The Chelsea Practice - Deputy Practice Manager

Closing Date: 31 January 2020

Salary: Dependant on experience

Practice Manager - Norwich

Closing Date: 31 January 2020

Salary: £40-£45k depending on experience

Practice Manager (Full time) - Shepton Mallet

Closing Date: 14 February 2020

Salary: According to experience – circa £48k

Operations Manager - Buckinghamshire

Closing Date: 31 January 2020

Salary: Dependent on skills and experience

Practice Finance / Performance Manager - Sandwell, West Birmingham

Closing Date: 31 January 2020

Salary: Up to 45k pa (pro rata- depending of experience)

Practice Business Manager - Sutton Coldfield

Closing Date: 19 January 2020

Salary: Dependent on skills and experience

Practice Manager - Wembley Middlesex

Closing Date: 20 January 2020

Salary: According to experience

Practice Manager - Frampton Cotterell, Bristol

Closing Date: 22 January 2020

Salary: £50,000-£54,000 p/a pro rata, dependant on experience

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