(formerly known as the National Patient Experience Survey)
The GP Patient Survey follows the agreement between NHS Employers and the GPC on linking general practice awards for delivering Directed Enhanced Services for Access and Choice to patients’ experiences. Survey results will provide a measure of Practices’ achievements in delivering improved access to services and offering a choice of secondary care provider and will determine the level of awards due to Practices under those Directed Enhanced Service schemes.
To help practices maximise the benefit from the survey, we have prepared a toolkit which sets out practical steps which your practice can take. Subscribers to the FPM website can access The GP Patient Survey Toolkit in the Policies Library section of the FPM website. If you are not a member, have a look at the information about the benefits of membership and how to subscribe.