Music / TV in the Waiting Room

Copyright Legislation

Under Copyright legislation, if you play music or have a television in the waiting room, or if you play music when telephone callers are on hold, you need a licence(s).

Who issues licences?

The Performing Rights Society (PRS) collects and distributes licence fees for the public performance and broadcast of musical works. The Mechanical Copyright Protection Society (MCPS) collects and distributes royalties generated from the recording of music onto many different formats. This income is distributed to their members - writers and publishers of music. The MCPS-PRS Alliance (PRS-MCPS) manages common activities, services both societies and is jointly owned by them. 

Phonographic Performance Ltd. (PPL) is a music industry organisation collecting and distributing airplay and public performance royalties in the UK.

What licence(s) should you have?

If you have a television in the waiting room you need:

If you have radio music playing in the waiting room you need:

If you play music from tape or CD you need:

If your telephone system plays music while callers are on hold, you may need a PRS-MCPS Licence and / or PPL Licence - ask your phone system supplier for details.

Further information 

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