Practice Manager - Brighton

Location : Brighton

Date Posted : 17/11/2021

Closing Date : 21/12/2021

Salary : £25,000 - £34,000 per annum


Job Description

PRACTICE MANAGER

Seven Dials Medical Centre, Brighton, BN1 3JJ

FULL TIME - SALARY: £25-34k/pa

Start date: ASAP

Company description

Seven Dials Medical Centre is an established friendly and supportive GP Practice in Central Brighton and looks after 7000 patients. We work hard to ensure patient care is at the forefront of our ethos. We offer core GMS care to our patients through a combination of face to face and remote consultations. We also offer several Enhanced Services and are closely embedded in the local Primary Care Network.

 

Job description

We are seeking to recruit a motivated and experienced GP practice manager with strategic vision to join our team at Seven Dials Medical Centre. You will work alongside 5 GP Partners, a Financial Manager, Practice Nurse and HCA. We are looking for someone who can help to lead our team, working together to provide the very best care we can for our patients to create an environment for all  of our team that enables them to be at their best.

 

Main duties of the job

The candidate will be responsible for the day-to-day operation of the practice and the delivery of primary care GP services. They will need a sound working knowledge of HR, be able to foster good working relationships with the team and have excellent communication skills at all levels. There will be regular meetings with partners and team members in addition to liaising with representatives from the Primary Care Network. They will need to be confident, resilient and approachable. The ideal candidate will be a self-starter with a proactive and enthusiastic approach, influencing and motivating the team to develop the practice and produce exceptional results, which will include billing, administrative tasks, correspondence, and HR.  They will have an organised management style and will be able to balance the needs of the practice with the ever-changing challenges of providing healthcare to ensure Seven Dials Medical Practice remains a profitable, efficient, safe and effective working environment. You will be involved in CQC, clinical governance and quality assurance.

 

Bonus

Increasing the list size and therefore the income of the practice by this, or any other initiative, will be rewarded with a bonus.

 

Qualifications/ Experience/ Skills / Knowledge/ Personal Qualities Essential skills

Customer service and complaint resolution

Experience of dealing with the public/patients

Excellent communication (oral and written) and inter - personal skills

Delegation and empowerment of staff, able to support practice meetings with admin staff  and clinical staff

Experience of leading team and some knowledge of performance management of staff.

Independent logical problem solving

Negotiating and managing conflict

Able to manage change and cope with pressure

Networking and facilitation

Motivational

 

Essential Experience

Experience of leading team and some knowledge of performance management of staff

Management experience

Experience of dealing with the public/patients

Capable of handling and diffusing complaints

Experience of working with regulatory bodies and preparing for inspections

Understanding and awareness of Care Quality Commission (CQC) inspections

Understanding and awareness of Primary Care Networks (PCN's)

Appropriate IT skill e.g. Excel

Delegation and empowerment of staff, able to support practice meetings with admin staff and clinical staff

Ability to identify and action safety issues within the practice

Staff performance management and annual reviews

Flexibility regarding working when needed

Trustworthy, honest, reliable, caring and sympathetic

Hard working, reliable and resourceful

Share skills and expertise with others

Represent the practice at meetings and seminars

 

Desirable Experience

Primary Care/General Practice experience

Educated to degree level

Healthcare management qualification

Certificate in Practice Management

Care Quality Commission

Experience of working in the NHS or a health care setting

Experience using coaching and mentoring techniques to develop and support staff

Employment law, health & safety, employment Process improvement experience

System One user skills

Clinical Coding

Knowledge and use of quality management and project management techniques

Knowledge of NHS strategies, including those in Primary Care.

Knowledge of Primary Care Networks

 

Benefits

NHS Pension scheme

Bonus scheme

Sick pay

 

Schedule

Monday to Friday

 

Remote working

Under exceptional circumstances only

If you also have the willingness, vision and drive to lead the Practice in new ways of working with Primary Care Networks and Integrated Care Systems, we would be delighted to hear from you.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

No Smoking Policy

Sussex Primary Care operates a no-smoking policy, in line with Government legislation. This applies to all staff, visitors and patients. It is a condition of employment for staff that they do not smoke whilst on duty or in uniform or anywhere on site. This includes electronic cigarettes.

Whilst we do not discriminate against employing smokers, they are expected to adhere to this policy and all prospective employees should be aware of this.

 

Interview Process

Informal visit welcome on demand if wished

If you are shortlisted, you will be invited to attend a face-to-face interview

Following this initial interview, you may be invited to a second interview

Application Deadline: 21/12/2021

CV and Cover Letter to rtorbati@nhs.net or to Seven Dials Medical Centre, 24 Montpelier Crescent, Brighton BN1 3JJ.


Supporting Documentation


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