Active Signposting has been a main focus here at First Practice Management Group recently, with the emphasis on the GP Forward View and the introduction of the Thornfields courses to help you meet it.
So, what are the benefits of introducing it to your practice? Charan Sarai, the lead trainer for this course, had a chat with us about how implementing Active Signposting can cut GPs' workloads, increase job satisfaction in staff, streamline services for patients and make their overall experience better.
You can also watch our video about Correspondence Management, the second new course Thornfields have created to help practices meet the GP Forward View.
Simon Harker 31/08/2018
Hi Carole, thanks for your comment! You can find more details about the Active Signposting course at the Thornfields website: http://thornfields.co.uk/index.php/training-courses/entry/active-signposting
Carole Bonner 31/08/2018
Please can you give me details of active signposting training for reception staff and how much the course will cost please