The FPM CQC Roadshow

From 1 April 2013 all providers of NHS general practice and other primary medical services must be registered with the Care Quality Commission (CQC). If you are a practice manager/practice staff member and would like to find out more about how you can implement changes through your practice(s), this FPM CQC Roadshow is for you. This one-day event is invitation-only and we have invited speakers from related industries with direct inspection experience to share their experiences of what happens in a CQC inspection and how they have dealt with it. The event will also discuss how practice managers can engage with staff and help them adopt CQC changes.

Date: 9th April 2013

Venue: Imperial War Museum (North), ManchesterIWM North

The Quays
Trafford Wharf Road
Manchester
M17 1TZ
The FPM CQC Roadshow at the IWM


For more information and directions Click Here.

The FPM CQC Roadshow Agenda:

10am – 10.15am – Registrations
10.30am - Welcome and introductions by FPM
11am – CQC Workshop: Implementing changes through staff
12pm – Lunch
12.30pm – Best practice case study: "How are we handling CQC inspections and what have we learnt from it?"

Claire McAllister, Rodericks Ltd

Claire has over 25 years’ experience in the Dental industry. She started as a trainee dental nurse at 16 and is now the Clinical and Contracts Manager for Rodericks. Claire has been involved in no less than 25 CQC inspections at Rodericks’ practices and is now at the stage where she is not only part of the inspection, but in fact observes the CQC inspector to learn more about the inspection itself!

Find out more about how she has had to challenge opinions, help staff and change procedures in their practices.

1pm – 1.45pm – Interactive mini-group sessions

2pm – Networking and close

Please note: Spaces will be booked on a first-come-first-served basis, so please email mail@firstpracticemanagement.co.uk to secure your free place at the FPM CQC Roadshow. As our guest, you are also welcome to explore this interesting venue after the seminar, if you wish.

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