First Practice Management
- Posted Wednesday November 22, 2017
First Practice Management is proud to announce the results of our Practice Manager Salary Survey for 2017. Sponsored by expert insurance providers MIAB, the survey received over 1,000 responses and gives us an update on the gender pay gap in general practice management roles, with men earning 7.7% more than women working in the same roles.
The results also examine specific pay-related differences on a localised level and highlight PMs’ views on whether their salaries fairly reflect their workloads. The survey ran from 13 September to 20 October 2017 and focused on income received between 1 April 2016 and 31 March 2017.
Here’s the breakdown of what the results told us…
Gender and Pay
Male practice managers earned on average £43,227.79, whereas female managers earned an average of £39,901.50.
Overall in the roles we surveyed, the gender pay gap now stands at 7.7%, in comparison to 10.18% in 2016.
This means that on average in general practice management positions, men continue to earn more than women in the same roles - but the gap is narrowing. If this trend continues, the gender pay gap within practice management could be eradicated in 4-5 years!
A study conducted by the Office for National Statistics this year that said women are paid 14.1% less than men overall so the situation in Practice Management is better than that in the workforce as a whole.
Salary Index - UK (Practice Managers, Operations Managers and Practice Business Managers)
Our findings reveal the average salary for GP practice management roles in the UK is £39,334 - a 5.1% increase from 2016’s figure of £37,323.
This represents a positive reversal of the trend we have seen in in 2015 and 2016, which saw a year-on-year decline in average salaries.
- The average salary for GP practice management roles in England is £41,515, a small increase of 1.5%. This reverses the trend for salary decline from 2015’s figure of £41,073 and 2016’s figure of £40,902.
England reported the UK’s highest salary at £105,000. It is also home to the lowest specified salary from the survey, at £16,799.
- The average salary for GP practice management roles in Scotland is £40,879, an increase from 2016’s figure of £36,188.
In Scotland, the lowest reported salary was £25,492, an increase from last year’s £23,435.
Scotland’s highest salary was £54,819, which is a decrease from 2016’s highest reported salary of £68,500.
- The average salary for GP practice management roles in Wales is £45,670, an increase from 2016’s figure of £39,912 and 2015’s figure of £35,750. This indicates a general upward trend in this area.
In Wales the highest reported salary was £81,576, while the lowest reported salary was £26,000 - an increase from £19,300 last year.
- The average salary for GP practice management roles in Northern Ireland is £38,104, a very good increase from 2015’s figure of £33,010.
In Northern Ireland, the lowest reported salary was £32,560, while the highest was £45,000 - showing an overall increase from last year.
Just over half (53.04%) of respondents told us they did not receive a pay rise – this is an increase from last year’s figure of 49.6%.
- The highest pay rise in England was £10,000, down from £12,000 last year.
- The highest pay rise in Scotland was £6,529, an increase from last year’s £6,000.
- The highest pay rise in Northern Ireland was £6,000, a good increase from last year’s highest of £3,500.
- The highest pay rise in Wales was £1,348, a significantly smaller sum than last year’s £7,000.
25.2% of respondents received a bonus, an increase from 2016’s figure of 21.8%.
- The average bonus in England was £2,121, an increase from 2016’s £1,933.
- The average bonus in Scotland was £2,000, an increase from £1,719 in 2016.
- The average bonus in Northern Ireland was £1,608, an increase from £1,075 in 2016.
- The average bonus in Wales was £2,935, which is more than twice the average bonus of £1,125 in 2016.
The highest salary for a Practice Manager in these arrangements was £70,300, received by a manager at a practice with a list size of between 8,001 and 10,000 patients.
The lowest salary for a Practice Manager in a dispensing practice was £26,071, where the list size is between 4,001 – 6,000 patients.
Years of Service (UK)
- 11.36% have been in post for less than 12 months compared to last year’s 11.30%.
- 18.98% have been in post for two years or less compared to last year’s 17.17%.
- 27.70% have been in post for 10 years or more compared to last year’s 32.27%.
The Call for Consistency Continues
The increasing pressures that continue to affect practice management were cited in many of the comments we received, continuing last year’s theme. Many of those who responded said they did not believe their pay was commensurate with the workload and variety of knowledge and skills needed.
Unpaid overtime was also a key source of frustration and it was stressed that there is little consistency in how PM salaries were calculated, with increases and bonuses being at the whims of partners, rather than as a result of any structured framework. There continues to be call for a proper frame of reference similar to that found in AfC (Agenda for Change) where pay scales corresponded to different management skills and responsibilities.
Thank you to everyone who contributed to this year's survey! Let us know your thoughts on the findings in the comments section below. FPM members can access the full breakdown of results here.