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FPM Staff Pay and Ratios Survey 2014/15 Results

The results for First Practice Management (FPM) Group's annual Staff Pay and Ratio Survey are now in. 

We would like to thank all the practice staff who contributed to the survey, which helps Practice Managers gauge a suitable rate of pay for their staff based on the market rates paid by GP Practices elsewhere.

The survey included hourly rates for 19 different roles within General Practice, including admin staff, managerial staff and GPs.

The following is intended to explain the results of our annual survey in-depth. For a quick look at our findings, please also see our infographic version.

What did we find out?

Out of all the responses, £6.50 per hour was the lowest salary recorded. This rate was for the positions of Junior Receptionist, Summariser and Cleaner. The highest salary given as a response was for salaried GP at over £150 an hour.

Locum GPs earn the most at an average of £68.43 per hour, £25.37 per hour more than the average Salaried GP hourly wage at £43.06. The Salaried GP salary has decreased by just over £1 from 2013/14 when they made £44.17 an hour, while Locum GP’s earn £1.29 per hour less than last year.

As a group Nurses (including Nurse Practitioner, Nurse Prescriber and Practice Nurses -Senior and Junior) were the second highest earners. On average, Nurse Practitioners earn the most in this category at £20.11 per hour, with Nurse Prescribers earning £18.03 and Practice Nurses coming home with £16.63 per hour (Senior) and £15.03 an hour (Junior).

The average managerial salary was from £12.01 per hour (IT Managers) to £14.61 per hour (Finance Managers). Also included were Assistant Practice Managers, who earn on average £12.78 per hour.

Other roles covered in the survey include admin staff, Healthcare Assistant, Phlebotomist, Dispenser and employed cleaners.

Employed Cleaners earned the least (£7.24 an hour). Junior Receptionists’ pay is down to £7.38 an hour, from £7.65 last year, but Senior Receptionists saw a small increase from £8.08 to £8.12. Secretaries earned slightly more than their receptionist counterparts (£9.51 per hour), and Summarisers and Administrators earned very similar wages of £8.75 per hour and £8.74 per hour respectively. These figures are also up from last year.

Of the remaining two roles covered, Dispensers came home with £9.43 an hour and Phlebotomists with £8.56.

The survey also recorded staff to patient ratios per 1000 patients for admin and nursing staff, both of which showed a decrease from last year. There were 1.06 admin staff to 1000 patients (down from 1.36 last year) and Nursing staff has gone from 0.45 to 0.37 per 1000 patients.

First Practice Management would like to take this opportunity to thank all practice staff who took the time to fill out this year's Staff Salary Survey. 

© First Practice Management, 2015. Unauthorized use and/or duplication of this material without express and written permission from this blog’s author and/or owner is strictly prohibited.

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Comments

Wendy George 22/03/2016

I too often use this survey for comparing pay rates as well as local intel and am currently looking at salaried GPs. Can you clarify the salaried GP average pay please? The infographic and narrative suggests £43.06 per hour and yet the table is saying £54.01. Which is it please?

Nicole Gallagher, FPM Web Editor 08/01/2016

Hi Jerry, That's great to hear. We're glad to hear it's something you find useful when it comes to gauging pay. We do publicise the survey on the bulletin (which you can sign up to here http://www.firstpracticemanagement.co.uk/subscription/free-bulletin/) and on twitter (@Firstpractice). So if you keep your eyes on either/both of these, you shouldn't miss it this time around. I hope this helps, Nicole

Jerry Betteridge 08/01/2016

I always look at this first before even starting a conversation about pay! Local information is also important of course. Having said that, I've never been asked to contribute data so I must be missing something as each survey comes round - how is this publicised?

CM80 05/08/2015

Reply to Akash: it is interesting to read what occurs in the U.S. compared to us over here in the UK. In response to what state we are in, we are not in a state as such but from different counties across the UK and this forum particularly we tend to work in general practice rather than hospital but always beneficial sharing information and viewpoints :)

Andrew Langley 03/07/2015

Its difficult to pidgeon hole roles these days "receptionists" can be prescribing clerks, summarisers, data clerks, administrators, telephonists all wrapped in one - Each person within our practice has different roles, although some core functions overlap. Therefore pay reflect responsibilities and not titles.

CM80 12/05/2015

In response to Ms Tribble - our receptionists are earning on average around £8 per hour; which could be why we don't have a high turnover of staff - the most recently employed receptionist was 4 years ago; the others have been here for 10yrs+. However, there are Practices local to us where reception staff are being paid between £7-7.50 per hour. I believe demographics play a part e.g. I would expect to see London receptionists on more than the minimum wage to reflect cost of living but I am not sure factually what London pay is like for reception staff. I am not sure who you can complain to as there is only a minimum wage set and it is Practice decision what they pay their staff. You could try CAB for advice but it is my understanding the employer does not have to pay more than they wish to.

Ms Jacqueline Tribble 08/05/2015

Shocked at these rates. Receptionists at the surgery where I work earn about £6.70 per hour. I am a senior receptionist with 16years service in my current job on an agenda for change contract and I earn £7.10 per hour. Something wrong here I think!!! Anyone out there on an AFC contract working in a GP practice and getting proper rate of pay? My employer tells us all, If we don't like it..leave. Not sure who to complain to. As well as this, they mostly employ young apprentices who I believe cost nothing to the practice. Aswell as that, we are grossly understaffed.

Ms Jacqueline Tribble 08/05/2015

Shocked at these rates. Receptionists at the surgery where I work earn about £6.70 per hour. I am a senior receptionist with 16years service in my current job on an agenda for change contract and I earn £7.10 per hour. Something wrong here I think!!! Anyone out there on an AFC contract working in a GP practice and getting proper rate of pay? My employer tells us all, If we don't like it..leave. Not sure who to complain to. As well as this, they mostly employ young apprentices who I believe cost nothing to the practice. Aswell as that, we are grossly understaffed.


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