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Charging for Information Requests to End Under GDPR

GP practices will have to provide personal data including Subject Access Requests from patients for free when the EU’s General Data Protection Regulations (GDPR) come into force on 25 May 2018 according to a report published by Pulse. So what could this mean for practices’ finances?

Under current rules, practices can charge a fee for providing patients with information such as a Subject Access Request. However, the changes brought about by GDPR will mean they’ll be left out of pocket because they will not be reimbursed for the cost of providing the information.

It’s feared that patients will be more inclined to request the information when it becomes free to do so, meaning even more work for already overstretched GP practice staff. There can also be a substantial time investment in providing access to medical records - for example, it’s necessary to make sure that no data about third parties is released when sharing medical information.

The new legislation will lead to changes across the board when they are implemented next year, and you can take a look at our guide to helping PMs start to prepare in our article A Guide to GDPR for Practice Managers.

In response to PMs who have contacted us with questions about how GDPR will change the landscape of data protection, FPM has created a brief survey to help us understand more about what you want to learn. Take part in the quick, anonymous survey by clicking here!


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