As the UK's premier resource for GP practice managers, the idea of the difference between a boss and a leader is an interesting and important model for us. While every leader can be a boss, not every boss can be a leader - you might think it’s just two ways of saying the same thing, but there are many defining points that separate the two.
A boss can be someone who is unapproachable, generates fear and makes the atmosphere in the workplace hostile. A leader can be the complete opposite – someone approachable, easy to chat to and who inspires their team to do better.
A boss takes credit for work produced, is always centre of attention and says ‘I’ - whereas a leader works with the team, lets them shine and says ‘we’. Confused? We’ve created this short, light-hearted video that explains the difference further.
Which side would you say you’re on? It’s a matter of balance of course, but we think it’s better to aspire to be perceived more as a leader than a boss – and hope this provides a little food for thought!
Primary Care Training Specialists Thornfields offer a variety of management and leadership training for Practice Managers