The results are in for the 2019 FPM Practice Manager Job Satisfaction Survey.
Our Policy and Procedure Library is constantly being updated in line with the changes and developments to policy and law that affect primary care.
Last week we talked improving your timekeeping, introducing the Eisenhower Matrix and working out the difference between what’s important and what’s urgent. Now let’s look at refining that technique even further.
The results from our Job Satisfaction Survey 2019 are in! We aimed to shine a light on the most pressing issues faced by practice managers and received plenty of eye-opening feedback.
Book your place now for this practical seminar aimed at practice management team members and Clinical Directors in newly established and evolving Primary Care Networks (PCNs).
This week’s policy review includes an extensive update to the FPM Text Messaging (To Patients) Protocol. It includes updates around GDPR, training for using SMS software and data processing.
You’ve been made aware that a member of the practice staff is bullying their colleagues, but no-one is prepared to speak up and make a formal complaint – what should be your first step? FPM’s HR expert Lisa Wainwright is here to help.
It’s a common thread in comments we hear from practice managers – you spend 99% of your time putting out one proverbial fire after another.