Management
10 everyday work habits that put your data at risk
According to a Bloomberg Business story, a cyber-criminal can crack a six-character password that has all lowercase letters in just 10 minutes. Using simple passwords is just one of the common work habits that can result in a data breach risk for you and your practice.
Policy Update
Policy Updates Week Commencing - 26th of August
Our Policy and Procedure Library is constantly being updated in line with the changes and developments to policy and law that affect primary care.
General
An introduction to social media for GP practices
Many practices managers are discussing how they should promote their Practices on social media platforms. But how do you reach out to the public and how can it benefit your patients?
General
September Awareness Days Calendar
September is set to be a busy month with lots of awareness days happening, so be sure to get ahead and check them out now!
Management
What are the biggest issues surrounding Primary Care Networks?
Primary Care Networks are one of the hottest topics in healthcare, and as we all get used to this latest shift in the NHS landscape, there has been a lot of confusion around the finer details.
Policy Update
Policy Updates Week Commencing - 19th of August
FPM members can now access updated policies and procedures including our Patient Asking to Record Consultation document, reviewed in light of new guidance issued by the MDDUS around whether GPs can ask patients not to film their faces.
General
FPM Wellbeing: Putting our best foot forward
The are many definitions of social prescribing in primary care, but the one that resonates most with me is enabling individuals to take personal responsibility for their own health and wellbeing. Recently I asked myself - how can we apply that to ourselves?
HR / Employment Law
HR Case File: How Do I Accommodate Term-Time Only Working?
A member of the GP practice staff comes to you with a request to work during term-time only so that they can balance work with caring for their children during the school holidays. What would be your first step? No one said dealing with HR issues would be easy…
Latest News
Practice Manager Job Satisfaction Survey Results 2019
The results are in for the 2019 FPM Practice Manager Job Satisfaction Survey.
Policy Update
Policy Updates Week Commencing - 12th August 2019
Our Policy and Procedure Library is constantly being updated in line with the changes and developments to policy and law that affect primary care.
Management
Managing your workload part two - Refining The Eisenhower Matrix
Last week we talked improving your timekeeping, introducing the Eisenhower Matrix and working out the difference between what’s important and what’s urgent. Now let’s look at refining that technique even further.
General
13 key quotes from FPM’s Job Satisfaction Survey 2019
The results from our Job Satisfaction Survey 2019 are in! We aimed to shine a light on the most pressing issues faced by practice managers and received plenty of eye-opening feedback.
Policy Update
Policy Updates - Week Commencing 5th August 2019
This week’s policy review includes an extensive update to the FPM Text Messaging (To Patients) Protocol. It includes updates around GDPR, training for using SMS software and data processing.
HR / Employment Law
HR Case File: Is One of My Staff Members a Bully?
You’ve been made aware that a member of the practice staff is bullying their colleagues, but no-one is prepared to speak up and make a formal complaint – what should be your first step? FPM’s HR expert Lisa Wainwright is here to help.
Management
Managing Your Workload Part One - The Eisenhower Matrix
It’s a common thread in comments we hear from practice managers – you spend 99% of your time putting out one proverbial fire after another.
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