Secret Diary of a PM - Full online access to medical records
I am all for change if it enhances the patient experience, but often I find that primary care providers are left to work out the fine details of new initiatives. I am thinking in particular about the drive to provide online access to medical records.
Policy Updates - Week Commencing 29th July 2019
This week’s policy review includes updates to our Extended Hours Operating Protocol, taking in changes that follow the introduction of PCNs. Don’t forget that you can get in touch with us if you need a new policy creating!
General
Are GPs still going to be dictating in 20 years’ time?
Fresh-faced GPs are walking into their practice, swiping away the tapes or dictation machines and jumping straight onto Speech Recognition – where they dictate more detail at a faster rate.
General
GP practices improve CQC ratings in latest round of inspections
Three quarters of primary care services previously rated as ‘Requires Improvement’ by the Care Quality Commission managed to make strides to achieve a rating of ‘Good’ in 2018/19.
General
August Awareness Days Calendar
Summer is in full swing, and with the sunshine comes a whole host of awareness days and events to get involved in! Take a look at what's in store here!
Management
What is the key to moral and ethical leadership? Quiz
One aspect of leadership that's often overlooked is the impact of morals and ethics. Lines seem to have become blurred, and leaders don't always do the “right” thing, either because of cost or a risk posed to the business.
Policy Updates - Week Commencing 22nd July 2019
This week’s policy review includes updates to our Extended Hours Operating Protocol, taking in changes that follow the introduction of PCNs. Don’t forget that you can get in touch with us if you need a new policy creating!
A patient’s perspective on social prescribing: FPM Wellbeing
I had an appointment with my local GP in January this year and, at the time, I was somewhat annoyed that instead of prescribing me painkillers to relieve my joint pain, he signposted me to an Arthritis UK self-help leaflet...
Care Quality Commission
Secret Diary of a PM – How to prepare for a CQC Phone Inspection
In a previous blog I mentioned that my GP practice was scheduled to have its first CQC telephone interview – part of the new annual regulatory reviews for primary care providers. So how did we find it?
Policy Update
Policy Updates - Week Commencing 15th July 2019
This week we’ve added a brand new Welsh Language Policy to the document library, which was created following a request from an FPM member. Don’t forget that you can get in touch with us if you need a new policy creating!
Active
What makes a great team in General Practice?
Every practice manager knows that behind an effective GP practice is a brilliant team. So what can we do to ensure our staff are working together productively to drive the practice forward?
General
Dog days are coming: FPM Wellbeing
Dog Days are coming for primary care, and I don’t mean we’re finally going to be seeing the sun… Do you know what the one thing that all of our Practice Manager followers have in common on Twitter? A love of dogs!
How a Swiss roll could break down barriers in your practice today
We all know the healing properties of a slice of Victoria sponge or a cupcake (we’ll take the one with salted caramel frosting please). Far from just giving us a chance to indulge our sweet tooth though, sharing a tasty treat can really bring people together.
Policy Updates - Week Commencing 8th July 2019
Take a look at the latest Policy Library documents reviewed by the FPM team. The documents are easy to pick up and use, meaning you can tailor them to the unique needs of your practice with minimum fuss.
Ask a Practice Manager: What advice would you give your younger self?
With age and experience comes great wisdom. Bearing that in mind, we posed the following question to GP Practice Managers - if you could go back in time, what advice would you share with your younger selves?
Practice Manager Job Satisfaction Survey 2019
Our annual Practice Manager Job Satisfaction Survey is back! First Practice Management is conducting a quick survey to test the general attitude of practice managers in their current roles throughout the UK.
General
FPM Wellbeing: Helping you unlock the secret to happiness
Well-being links into a lot of hot topics in the NHS Long Term Plan, including social prescribing and improving public health. But what is the secret to unlocking this feeling and how can we use that knowledge to improve the lives of patients, as well as our own sense of well-being?
Policy Updates - Week Commencing 1st July 2019
This week we’ve added a brand new Transgender Equality Policy to the Policy Library, which was created following a request from an FPM member. Don’t forget that you can get in touch with us if you need a new policy creating!
Management
Stop being measured by others - measure yourself
Data often experiences a mixed reception in Primary Care, either seen as the silver-bullet antidote to all problems, or ill-famed as that which dehumanises healthcare.
6 important skills every Practice Manager should have
What makes a great leader in primary care? There are many perspectives on this issue, but there are some key skills we think everyone can agree on.
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