Policy Update
Policy Updates - Week Commencing 27th May 2019
The latest policy updates for FPM members includes a new Mental Health in the Workplace document.
Latest News
A guide to handling data breaches under GDPR (Video)
Data breaches and how to deal with them under GDPR continues to be a big issue for GP practices - we put together a quick video to break down the process.
Financial implications of Primary Care Networks still unclear
One of the hottest topics of conversation among general practitioners and practice managers this year has been the plans for the formation of new Primary Care Networks (PCNs).
Secret Diary of a PM – CQC’s New Phone Inspections
I am sure that I’m not the only one who sometimes dreads a call or a letter from the CQC to say they are paying us a visit or, with the recent changes, planning a telephone inspection.
Policy Update
Policy Updates - Week Commencing 20th May 2019
The latest policy updates for FPM members includes a new Work Performance - Conduct Procedure for Managing Poor Work Performance document.
Latest News
How to be prepared for a knife attack in your GP surgery
This year’s wave of knife crime within the UK should be a wake-up call to all practice managers to review, update and rehearse their Violence and Aggression policies and review how to react to a panic alarm.
Management
Administration is killing GP Practices – Is there a cure?
Gone are the days of GPs putting all of their time towards patient consultations. We are in an era of online moaners, email warriors and lawsuit attempters - it has never been so important to ensure all backs are covered.
Management
How can your practice cope with the GP shortage?
It’s no secret that as the need for primary care services grows, general practice is struggling to recruit the GPs needed to meet demand. How can GP practices in the worst-hit area take steps to meet demand?
Policy Update
Policy Updates - Week Commencing 13th May 2019
This week’s update is to the FPM members’ Tookit Area, where you can find a new Mental Health in the Workplace document including a sample Mental Health Plan.
General
How to complete the mandatory Primary Care Network (PCN) Agreement
The national template Primary Care Network Agreement has been published by NHS England. As readers should be aware, the Network Agreement must be finalised and signed by 30 June 2019.
Finance
FPM Staff Salary Survey 2019 – Practice managers ‘can’t afford to pay staff fairly’
The results for First Practice Management's staff salary survey are here, revealing that 56% of GP practice managers feel that their budget doesn’t allow them to pay their staff fairly.
Latest News
The NHS App: New advice issued for Practice Managers
The NHS App has been designed to provide a simple, secure way for patients to access NHS services using their smartphone or tablet. NHS Digital has provided new information for GP practice managers about what they need to do to prepare for the rollout.
Policy Update
Policy Updates - Week Commencing 6th May 2019
This week’s update is to the FPM members’ Tookit Area, where you can find an easy-to-use QOF Aspiration & Achievement Monitoring Toolkit for 2019/20.
Digitisation & Primary Care Networks (PCN): News Update for PMs
One of FPM’s associates has prepared a round-up of the things PMs need to know right now, including updates on primary care networks and digitisation of patients’ notes, sharing their thoughts on how the stories are affecting general practice.
Active
GDPR and accessing medical records - A practice manager's guide
FPM looks into some of the big questions surrounding Subject Access Requests and the Data Protection Act 2018. What are the differences between requests from insurers and solicitors, and is its ever possible to charge for SARs?
Care Quality Commission
Secret Diary of a CQC Inspector: CQC Phone Inspections
The past few months have seen some quite significant changes to how the CQC inspects GP practices. The main difference is that now practices will get an `inspection` over the phone, which is a departure from the online questionnaire we all expected.
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