General
Practice management and the power of positive thinking
Practice management can be challenging to say the least, but there are ways of making our lives easier. It’s imperative that we keep ourselves upskilled and, just as importantly, stay motivated so that we can invigorate, inspire and lead our teams.
Policy Update
FPM Policy Updates - April 2019 Round-Up
Here’s a definitive round-up of reviewed policies in the FPM Policies and Procedures Library for April 2019.
Primary Care Training
What is Correspondence Management and How Can it Benefit Your Practice?
We’ve spoken a lot about Correspondence Management recently in relation to the NHS GP Forward View, so we thought we’d delve a little deeper into what it is and how it can benefit your practice.
Where to start when you conduct a pay review
At the start of a new financial year many practices are reviewing their pay structures and asking some familiar questions. Can salaries be increased to retain key staff? Will the budget stretch to giving all employees the same pay rise - or will tough decisions need to be made?
Policy Update
Policy Updates - Week Commencing 22nd April 2019
Documents including our Communication Standards Policy and Investigations and Reports (Dealing With) Protocol have been updated for FPM members to download and use today.
How Being Social Media Savvy Can Benefit Your Practice
Social media is a great platform for GP practices to stay in contact with patients, invite feedback and connect with the local community. Here are FPM's top tips for getting involved and making the most of your social media presence.
Management
9 Key Quotes from the 2019 Staff Salary Survey
The results from FPM’s 2019 Staff Salary Survey are in! Primary care managers from across the UK shared details of how they pay their team, and shared some striking insights into the challenges it presents.
Management
GDPR & General Practice: Ex-Practice Manager misused personal data
Two recent reports from the Information Commissioner’s Office (ICO) demonstrate the need for GP practice managers to stay compliant with GDPR and the Data Protection Act 2018.
HR / Employment Law
HR Case File: My New Starter Won’t Be Turning Up…
What happens when a new starter delivers the bad news that they’ve suffered an injury and can’t attend a course that’s essential to their new role? Can you just start the recruitment process over? No one said dealing with HR issues would be easy…
Policy Update
Policy Updates - Week Commencing 15th April 2019
Documents including our Communication Standards Policy and Investigations and Reports (Dealing With) Protocol have been updated for FPM members to download and use today.
Management
5 quick tips to improve your organisational skills
Sometimes you can feel like you’re losing control at work; you almost forget about a meeting, a deadline or even where you left your coffee mug! We've gathered some tricks you can put in place to get back on track and regain your peace of mind.
Management
Tackling the issue of aggressive and abusive patients
How do we deal with the barrage of aggression and anger from our patients? I ask you that question based on an altercation that one of the receptionists at my practice was party to a couple of weeks ago.
Policy Update
Policy Updates - Week Commencing 7th April 2019
Our Policy and Procedure Library is constantly being updated in line with the changes and developments to policy and law that affect primary care. The documents are easy to pick up and use, meaning you can tailor them to the unique needs of your practice with minimum fuss.
Latest News
Social Prescribing: How taking a ‘nature pill’ can boost wellbeing
We’ve talked a lot about social prescribing in primary care recently, so recent research that shows getting closer to nature can lower stress levels and boost wellbeing really caught our eye...
Latest News
GP practices to lead dentists and pharmacists in Primary Care Networks (PCN)
Membership of Primary Care Networks will not be restricted to GP practices and will grow to include community pharmacies, dental providers and optometrists, NHS England has revealed.
Policy Update
FPM Policy Updates - March 2019 Round-Up
Here’s a definitive round-up of reviewed policies in the FPM Policies and Procedures Library for March 2019.
What Are the 10 High Impact Actions for General Practice? Part Two
The GP Forward View contains 10 High Impact Actions to release time for primary care staff. In this article, we look at the last five set of actions, including personal productivity and social prescribing – what they involve, what benefits they could provide, and how they can be put into practice.
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