15 Key Quotes from FPM’s Job Satisfaction Survey 2018
The results from our Job Satisfaction Survey 2018 are in! We aimed to shine a light on the most pressing issues faced by practice managers and received plenty of eye-opening feedback.
Latest News
The financial impact of GDPR on practice incomes
They say that familiarity breeds contempt – and in the case of how unavoidable the letters G, D, P and R have been in recent months, it's probably fair to say that most of us have become pretty contemptuous.
Happy 15th birthday FPM! An insider interview
To mark First Practice Management's 15th birthday we decided to have a chat with some of our longest serving employees to see how they felt about FPM's achievements, the strangest things they've encountered working here... and what's in store for the future.
Policy Update
Policy Updates - Week Commencing 23rd July 2018
This week’s updates to the FPM Policies and Procedures Library includes a change to the Text Messaging (To Patients) Protocol.
A brief history of First Practice Management
So here we are, getting ready to celebrate 15 years of First Practice Management! There has been many a milestone, some exciting additions, and we have certainly come a long way. What better way to celebrate this journey than by taking a walk down memory lane with an interactive timeline!
August Awareness Days Calendar
We've put together a handy calendar detailing some of the awareness days coming up for August, and links to the official pages in case you would like to get involved.
Management
FPM Poll - Has your practice seen a rise in Subject Access Requests?
GDPR and Subject Access Requests have been hot topics in GP practices all over the UK. FPM have created a quick poll to find out how many practices have seen an increase in SARs since GDPR was implemented in May.
Policy Update
Policy Updates - Week Commencing 16th July 2018
This week’s updates to the FPM Policies and Procedures Library includes a change to the Text Messaging (To Patients) Protocol.
Active
Practice Managers share their weirdest HR cases
Managing staff can be both rewarding and painful. Sometimes it can be downright strange! We asked some of our members to tell us about the strangest HR incidents they’ve had to deal with and got some very interesting responses. Here are some of our favourites!
HR / Employment Law
Brexit update: Implications for UK employment law
Last week the government published its White Paper on Brexit. So what does it say about employment law - and is it the final say on the matter?
Did you know… FPMS Pro has a Fridge Monitor Tool?
FPMS Pro is the fantastic new suite of tools and features available to all First Practice Management members. Why not upgrade today to join the hundreds of PMs who’ve already signed up for access to tools including Holiday Planner and Drug Manager?
Latest News
Secret Diary of a PM – Farewell to Jeremy Hunt
So after six years as Health Secretary, Jeremy Hunt has finally moved on. Before we all start to cheer, let’s be realistic - is it really good news for general practice or not?
Policy Update
Policy Updates - Week Commencing 9th July 2018
This week’s round-up of the Policies and Procedures Library highlights a series of HR-related documents that have been reviewed to ensure they are up to date and compliant.
General
Five top tips for helping your practice meet its goals
With the summer of sport in full swing, take a look at our fun guide to engaging your very own local superstars! England manager Gareth Southgate has drawn praise for his leadership skills, so here are some lessons we think can be taken away from his team's great results…
The case for creating a disability positive workplace
Employing people with disabilities at your GP practice can give you a great insight into how to provide the service and care that disabled patients want and need. In this article, FPM’s HR expert Lisa Wainwright describes how to make sure your recruitment process is open and inclusive.
NHS 70 – A big thank-you to GP practice managers
Charan Sarai works closely with GP practice staff all over the UK in her work with primary care trainers Thornfields. In this piece, Charan marks the 70th anniversary of the NHS by saying thank-you to practice managers, the unsung heroes of the health service.
Policy Update
Policy Updates - Week Commencing 2nd July 2018
This week’s round-up of the Policies and Procedures Library highlights a series of HR-related documents that have been reviewed to ensure they are up to date and compliant.
Latest News
NHS 70 – Protecting the future of general practice
Seventy years is a long time in healthcare and the NHS has provided a consistently excellent service since its inception. We need to celebrate the lives saved and the huge leaps in care and science made by a British institution that’s as much a part of our culture and heritage as it is a governmental obligation.
Latest News
NHS app to ‘revolutionise’ booking GP appointments
A new mobile app developed by NHS England and NHS Digital aims to transform how patients book appointments with doctors at their local GP surgery.
Management
7 key steps to dealing with a tribunal claim
Last summer, the Supreme Court ruled that tribunal fees were unlawful and provided a ‘barrier to justice’, a move that was welcomed by many advocates of employees’ rights. But how much has really changed over the past 12 months?
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