It's that time of year again and as we are all tucking into the trick or treat candy in secret and worrying about a toothache, we all know every day aches that come from practice management! But how would you handle these practice nightmares?
This week’s policy review for FPM members includes updates to some very important documents, with revisions to policies on safeguarding, drug storage and emergency incident procedures. FPM is the place to go for up-to-date information that your practice needs!
It's that time of the month again! We've put together our handy awareness days calendar detailing some of the key days coming up for November, and links to the official pages in case you would like to get involved.
The winter season is looming and comes with inevitable added pressures, but you can’t let them turn you into Frankenstein’s monster! With that in mind, here are 5 monstrously good tips for managers.
“Don’t mistake politeness for lack of strength”. When Sonia Sotomayor of the US Supreme Court said these words, she was giving fair warning that her kindness should not be mistaken for any form of weakness.
This week’s policy update for FPM members includes two new time-saving documents requested by PMs – a sample conditional offer letter for new recruits to the practice, and a formal letter to finalise their employment once any necessary conditions have been met.
Professor Steve Field, Chief Inspector of General Practice at the Care Quality Commission, has said that the regulator’s inspection process has improved care for millions of patients.
It's that time of year again - the FPM Practice Management Salary Survey is back! By taking part in this year's survey you could win a first prize of £300 in Secret Escape vouchers or a second prize of £50 of Love2Shop vouchers.
With winter well on the way, our anonymous blogger shares first-hand stories of how they’ve seen the increasing pressure being placed on the NHS from both perspectives – from the point of view of a PM and a patient.
‘Fail to prepare, prepare to fail’ - words we’re all familiar with, but this sentiment always rings with a fair bit of truth when it comes to bracing ourselves for the winter pressures that grip Primary Care each year.
This week’s policy update for FPM members focuses on documents covering issues including occupational health, dress codes, providing references and conflict resolution. Have you had to deal with any of these recently?
NHS England has reported that its 10 High Impact Actions for Primary Care have succeeded in saving hundreds of thousands of hours for both GPs and administrative staff.
In our Practice Manager Salary Survey 2017 we delved a little deeper than previous studies, including the additional question ‘Do you think your salary is a fair reflection of your role? Why?’ which resulted in some fascinating responses.
The calculation of accounts for the first full financial year following the introduction of the updated IR35 tax regulations is now well underway. Their impact on the primary care sector is quickly becoming obvious - and lessons are being learned that all principals and practice managers would be well advised to heed.
Self-care is an increasingly vital part of the solution to rising healthcare costs placed on the government and NHS. With great potential to help alleviate costs and strains, it’s definitely something to be looked at with careful consideration.
“It’s nice to be important - but it’s important to be nice…” This sentiment could sum up the approach of Tracey Binns, Practice Manager of Grove Road Surgery in Wallasey on the Wirral, whose surgery placed in the top 1% of last year’s GP Patient Survey in terms of patients’ overall experience.
While the initial flurry of activity around the General Data Protection Regulation (GDPR) has calmed down, there’s still some confusion in many people’s minds about the risks of failing to comply. Our friends at GDPR Manager report on how the ICO are addressing those concerns.
Have you ever read an article and then gone to check that the date is not April 1? Well I have recently, as some of the articles I’ve seen have left me incredulous to say the least.
This week’s policy update for FPM members focuses on documents that all relate to your staff. The reviewed policies cover a wide range of issues – from questions around payment to issues involving the use of mobile phones and handling grievances.
Flu clinics are never far away from our thoughts, and that’s been more true than ever thanks to the uncertainties that sprung up around the latest round of clinics.