How would you handle these practice nightmares? Quiz
It's that time of year again and as we are all tucking into the trick or treat candy in secret and worrying about a toothache, we all know every day aches that come from practice management! But how would you handle these practice nightmares?
Policy Update
Policy Updates - Week Commencing 29th October 2018
This week’s policy review for FPM members includes updates to some very important documents, with revisions to policies on safeguarding, drug storage and emergency incident procedures. FPM is the place to go for up-to-date information that your practice needs!
November Awareness Days Calendar
It's that time of the month again! We've put together our handy awareness days calendar detailing some of the key days coming up for November, and links to the official pages in case you would like to get involved.
5 tips to avoid turning into a monster manager this Halloween
The winter season is looming and comes with inevitable added pressures, but you can’t let them turn you into Frankenstein’s monster! With that in mind, here are 5 monstrously good tips for managers.
Policy Update
Policy Updates - Week Commencing 22nd October 2018
This week’s policy update for FPM members includes two new time-saving documents requested by PMs – a sample conditional offer letter for new recruits to the practice, and a formal letter to finalise their employment once any necessary conditions have been met.
Latest News
CQC has ‘improved the quality of care’ in general practice
Professor Steve Field, Chief Inspector of General Practice at the Care Quality Commission, has said that the regulator’s inspection process has improved care for millions of patients.
Practice Manager Salary Survey 2018
It's that time of year again - the FPM Practice Management Salary Survey is back! By taking part in this year's survey you could win a first prize of £300 in Secret Escape vouchers or a second prize of £50 of Love2Shop vouchers.
General
Secret Diary of a PM - Winter Pressures in the NHS
With winter well on the way, our anonymous blogger shares first-hand stories of how they’ve seen the increasing pressure being placed on the NHS from both perspectives – from the point of view of a PM and a patient.
Winter Pressures Checklist – Are You Fully Prepared?
‘Fail to prepare, prepare to fail’ - words we’re all familiar with, but this sentiment always rings with a fair bit of truth when it comes to bracing ourselves for the winter pressures that grip Primary Care each year.
Policy Update
Policy Updates - Week Commencing 15th October 2018
This week’s policy update for FPM members focuses on documents covering issues including occupational health, dress codes, providing references and conflict resolution. Have you had to deal with any of these recently?
Latest News
GP Forward View saves admin staff 192,000 hours
NHS England has reported that its 10 High Impact Actions for Primary Care have succeeded in saving hundreds of thousands of hours for both GPs and administrative staff.
Finance
Are You Being Paid Fairly? Practice Managers Have Their Say
In our Practice Manager Salary Survey 2017 we delved a little deeper than previous studies, including the additional question ‘Do you think your salary is a fair reflection of your role? Why?’ which resulted in some fascinating responses.
Management
Maximising profit and performance at your GP practice
We know that GP practices are under constant pressure to implement new initiatives and ease the pressure of patient demand in primary care, often relying on limited services and resources.
Finance
Practices' locum pay arrangements under the IR35 spotlight
The calculation of accounts for the first full financial year following the introduction of the updated IR35 tax regulations is now well underway. Their impact on the primary care sector is quickly becoming obvious - and lessons are being learned that all principals and practice managers would be well advised to heed.
The emergence of #selfcare
Self-care is an increasingly vital part of the solution to rising healthcare costs placed on the government and NHS. With great potential to help alleviate costs and strains, it’s definitely something to be looked at with careful consideration.
Interview: How My Practice Achieved 100% Patient Satisfaction
“It’s nice to be important - but it’s important to be nice…” This sentiment could sum up the approach of Tracey Binns, Practice Manager of Grove Road Surgery in Wallasey on the Wirral, whose surgery placed in the top 1% of last year’s GP Patient Survey in terms of patients’ overall experience.
ICO seeks to address fears around GDPR
While the initial flurry of activity around the General Data Protection Regulation (GDPR) has calmed down, there’s still some confusion in many people’s minds about the risks of failing to comply. Our friends at GDPR Manager report on how the ICO are addressing those concerns.
Latest News
Second Opinion: GPs to assess patients in groups of 15?
Have you ever read an article and then gone to check that the date is not April 1? Well I have recently, as some of the articles I’ve seen have left me incredulous to say the least.
Policy Update
Policy Updates - Week Commencing 8th October 2018
This week’s policy update for FPM members focuses on documents that all relate to your staff. The reviewed policies cover a wide range of issues – from questions around payment to issues involving the use of mobile phones and handling grievances.
Management
Secret Diary of a PM – The cure for a confusing flu season
Flu clinics are never far away from our thoughts, and that’s been more true than ever thanks to the uncertainties that sprung up around the latest round of clinics.
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