Policy Update
Policy Updates - Week Commencing 25th September 2017
This week’s policy review for FPM members includes the Complaints Handling Desk Aid – England and Fit Note Desk Aid.
FPMS Pro is Now Live!
FPMS Pro is the fantastic new benefit available to all First Practice Management members, offering a suite of primary care-focused tools and features that help make running your practice a smoother, simpler process. Find out how to access FPMS Pro here!
October Awareness Days
We've put together a handy calendar detailing some of the awareness days coming up for this month and links to the official pages in case you would like to get involved.
Latest News
90% of Practices Rated Good or Outstanding by CQC
The Care Quality Commission have concluded their first inspection programme of general practices. The CQC rated the performance of 7,365 GP surgeries between 2014 and May this year and found that 4% were rated outstanding, 86% were good, 8% required improvement and 2% were inadequate overall.
Latest News
FPMS Pro – Learn More About FPM’s Fantastic New Features
FPM members will soon be able to access a selection of new time-saving tools and features, all designed to help make life as a practice manager that little bit easier. With these new benefits becoming available from 25th September, we thought we would explain the practical benefits they can offer your practice in more detail.
Policy Update
Policy Updates - Week Commencing 18th September 2017
This week’s policy review for FPM members includes a brand new Carers Policy, which sets out and establishes a commitment to supporting carers who work in a GP practice.
What We Learnt from Last Year’s PM Salary Survey
Our annual Practice Manager Salary Survey is now well underway, with hundreds of managers already taking part. Here we take a look at the key findings from last year to remind ourselves of what we discovered.
Policy Update
Secret Diary of a PM – Are Your Policies Personalised?
Our anonymous blogger discusses a potentially dangerous incident at their practice, providing a timely reminder of the need to ensure your policies are tailored to the unique set-up of your practice, as well as making sure everyone understands and has access to vital documents and processes.
Policy Update
Policy Updates - Week Commencing 11th September 2017
This week’s policy review for FPM members features changes to policy documents including Childcare Vouchers and Probationary Period - Notification of Extension Letter.
Management
'Behind Closed Doors' with Channel 5 Documentary's Horfield Health Centre
The staff and patients at Horfield Health Centre in Bristol are the latest stars of Channel 5’s documentary GPs: Behind Closed Doors. We caught up with operations manager Lauren Kavanagh to find out what it’s like having a camera crew in your practice, how patients reacted, and how they always try to stay ahead of the curve!
Proposals for New-Look CQC Inspections Criticised by GPs
The proposed changes to the CQC inspection process that may come into force for GP surgeries this November have met with criticism from the RCGP.
Policy Update
Policy Updates - Week Commencing 4th September 2017
This week’s policy review for FPM members includes checks on a diverse range of policy documents, including the Images and Audio Recording Protocol and Keyholder (Staff) Agreement.
Why Succession Planning is Vital for Any GP Partnership
When you’re busy dealing with the day-to-day responsibilities of running a GP practice, planning for the future can sometimes take a backseat. But there is one area you cannot afford to overlook and that’s succession planning.
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