In an unusual outcome for an employment tribunal case, an NHS Trust has been awarded £69,484 from the claimants who brought the case against them. This surprising result demonstrates that it is not always the employer who has to pay out when claims are taken to an employment tribunal.
We’re back with another vlog, this time on medicines management with Gerry Devine, one of our practice management advisors. In this video Gerry discusses everything from controlled drugs and hospital discharge letters to clinical audits and medicines safety alerts - and how best to manage it all.
Here’s our weekly round-up of the latest changes we’ve made to First Practice Management’s Policy and Procedure Library. The Control of Substances Hazardous to Health (COSHH) Policy has been reviewed and updated, with more information added about carrying out risk assessments and using on-site contract cleaners.
Dwysan Rowena, FPM’s Regional Associate for Wales, shares her thoughts on Britain choosing to vote in favour of Brexit and asks what practice managers can learn from the turbulent fallout of the momentous decision.
As Britain prepares to bid au revoir to the EU, we ask what impact the union had on giving organisations the ability to manage people, and what could happen in General Practice as a result of Brexit.
Here’s a round-up of the changes that have been made to First Practice Management’s Policy and Procedure Library this week. The Patients from Abroad (Entitlements to Treatment) Procedure - England was given an overhaul in line with recent legislation changes, while the Obesity Policy was changed to reflect different QOF outcome wordings for Wales and England.
It may not be a new concept, but there’s currently an increased focus on how practices prescribe - as well as how they can manage to achieve the best value and patient results by being smarter about how they optimise Medicines Management.
Last Wednesday saw the first of our new Working Smarter Not Harder workshops, which took place at the XCentre in Exeter, a venue run by local charity Headway Devon. The event saw practice managers get the chance to network, take away some helpful tips on CQC inspections, as well as HR and management issues, and get a demo of how the new FPM website works and its exciting new features.
A round up of this week's primary care headlines. Online registration to some sources may be required.
The new-look First Practice Management website is up and running, and we hope you love the updated look and upgraded features as much as we do. But are you making the most of the great new functions we’ve added to make life easier than ever for our members?
Here’s a round-up of the changes that have been made to First Practice Management’s Policy and Procedure Library this week. There were minor changes to the Bereavement Letter document, with the links in the Resource section checked and updated – a small change in the grand scheme of things, but the little things are important too.
It’s frustrating that for such an important issue, there seem to be so few solid facts to go on - instead we seem to be treated to spin, spin and more spin from both sides. You can set your watch by the emergence of the same old tactics in any election – when there are a few weeks left to go, both sides start to invoke the NHS and say that if you don’t vote for them, the NHS will be destroyed.
With summer approaching, many of us are already starting to see temperatures rise - and although the warmer weather is certainly welcome, it’s not just staying out in the sun for too long that can leave PMs with sore heads.
Our annual Practice Manager Job Satisfaction Survey is back! We're conducting a quick survey to test the general attitude of Practice Managers in their current roles throughout the UK.
A round up of this week's primary care headlines. Online registration to some sources may be required.
We have been teasing its arrival for quite some time now, and the team at First Practice Management is proud to announce that our brilliant new-look website is now live.
'Working Smarter Not Harder' is the must-attend event for all those involved in Practice Management. Join primary care experts for an informative day of networking, knowledge sharing and problem solving. This exclusive workshop will cover a range of issues that impact the management and efficiency of your practice.
The Complaints Procedure – England document came up for review this week and has been updated in line with regulation, as well as taking into account procedures that the CQC expect to see evidence of during inspections.
Formal mergers between GP practices have become an increasingly regular occurrence over the past few years, and it's a trend that has been driven by a range of different clinical and management.
First Practice Management (FPM) Group’s annual Practice Manager Job Satisfaction Survey gets under way 15 June, and in previous years hundreds of managers in primary healthcare have helped us to give you information on levels of motivation, support and satisfaction felt nationally in the role.