HR / Employment Law

Men Paid £8,504 More Than Women in Their 50s: Exposing the Gender Pay Gap

By Sam Cook / 31 October, 2016

This year's FPM Practice Manager Salary Survey explores the relationship between gender and pay for the first time and with the results set to be released very soon, this story feels particularly timely. Recent research by the Trade Union Congress (TUC) into the gender pay gap has found that by the time women reach their 50s, they are earning £8,504 per year less than men in equivalent roles.

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News Headlines - Week Commencing 24th October 2016

By First Practice Management / 28 October, 2016

A round up of this week's primary care headlines. Online registration to some sources may be required.

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Policy Updates - Week Commencing 24th October 2016

By First Practice Management / 26 October, 2016

Here’s our regular round-up of the latest updates to First Practice Management’s Policy and Procedure Library, which has proved time and again to be a vital resource for Practice Managers.

HR / Employment Law

Don’t be Haunted by Common HR Issues this Halloween

By Sam Cook / 26 October, 2016

Over the past 20 years, Halloween has become an increasingly major event in the UK, influenced by the USA’s enthusiasm for celebrating All Hallows’ Eve. As with so many cultural phenomena, Halloween has crept into the workplace and resulted in some surprising employment law issues. Some employers may find that the skeletons in their closets can cause major financial consequences - beware… read on at your own risk!

General

NHS Digital Briefing Oct 2016 - Easing the Burden on General Practice

By Simon Harker / 25 October, 2016

Last week NHS Digital hosted two industry briefings in association with TechUK to share details of their current activities and services. FPM headed to the Leeds event to find out how change in the health service looks set to affect general practice, where we found the key messages related to the challenges inherent to modernisation, giving more power to patients and delivering integrated care.

General

Wales Update: New Technology is a Positive, But Old Problems Persist

By Dwysan Rowena / 24 October, 2016

Unfortunately the situation in Wales remains fragile in terms of general practice, with the continual issue of GP availability a huge predicament. A recent BMA survey clearly showed the reason for this - FRUSTRATION. Most GPs said that practices were short-staffed and under-resourced, with many considering either saying goodbye for good or at least reducing their commitment to general practice.

HR / Employment Law

HMRC to Tackle GP Practices’ Use of Freelance/Self-Employed Staff

By Sam Cook / 24 October, 2016

In an announcement likely to affect thousands of GP practices, Theresa May recently promised a review of workers’ rights which has the potential to strengthen employment law. One of the key areas of focus will be the estimated half a million workers in Britain who may currently be incorrectly classified as self-employed.

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News Headlines - Week Commencing 19th October 2016

By First Practice Management / 21 October, 2016

A round up of this week's primary care headlines. Online registration to some sources may be required.

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Policy Updates - Week Commencing 17th October 2016

By First Practice Management / 19 October, 2016

Here’s our regular round-up of the latest updates to the policy library. Our expert team of FPM associates have been joining in with the continuous review of policies and procedures, looking at documents including the Clinical Governance Policy, which has been updated in several areas.

Care Quality Commission

Managing the Costs of CQC Inspections

By RMT / 18 October, 2016

Inspections of GP practices by the Care Quality Commission (CQC) have become an accepted part of the primary care life cycle but, as with anything else that features therein, there are operational and cost implications to be considered for both before and after inspections takes place.

HR / Employment Law

The Key to Managing an Ageing Workforce

By Sam Cook / 17 October, 2016

The abolishment of the mandatory retirement age, an ageing population and increases to the state pension age mean that, on average, the UK’s workforce is becoming older. This is presenting organisational leaders with many new challenges, leaving them managing a wider range of age groups within the workforce than ever before - each with different values, experiences, motivations and expectations from work.

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News Headlines - Week Commencing 10th October 2016

By First Practice Management / 14 October, 2016

A round up of this week's primary care headlines. Online registration to some sources may be required.

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‘Allow Struggling Practices to Fail’ Comment Draws Widespread Condemnation

By Simon Harker / 14 October, 2016

Controversial remarks about the future of vulnerable practices made by a senior NHS England official in a leaked document have been slammed by high-profile figures involved in healthcare.

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CQC Praises Quality of Care Provided by General Practice

By Simon Harker / 13 October, 2016

The state of health care and adult social care in England 2015/16, a report published today by the Care Quality Commission, reveals that more than 80% of GP practices that have faced CQC inspections have been rated good, with 4% being ranked outstanding.

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Policy Updates - Week Commencing 10th October 2016

By First Practice Management / 12 October, 2016

Here’s our weekly round-up of the latest document updates. First up, the Learning Disabilities (Identification of Patients with) Protocol has been updated with more information on associated DES requirements.

Management

Liverpool Working Smarter Not Harder Workshop Roundup

By Jade Dudding / 12 October, 2016

For our penultimate Working Smarter Not Harder workshop of the year we headed across the country to main speaker Gerry Devine’s hometown of Liverpool. We held the event at The Brain Charity, which is a great charity that offers emotional support, practical help, and social activities to anyone with a neurological condition, as well as their families, friends and carers.

Care Quality Commission

My CQC Inspection Experience Part Two – Inspection Day

By Kay Ellermeyer / 11 October, 2016

Practice business manager and Thornfields trainer Kay Ellermeyer picks up the story of her CQC inspection, revealing how the day went, sharing what she found out from the experience and reflecting on her key learning points.

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Discussing Symptoms with Receptionists Prevents Patients Contacting Their GP

By Simon Harker / 11 October, 2016

A study by Cancer Research UK has revealed that the thought of having to talk about their symptoms with GP receptionists is putting people off making an appointment to see their doctor. Published in the Journal of Public Health, the findings showed that among 2000 people who were asked, 37% of men and 43% of women said they would not want to discuss their symptoms with a receptionist.

General

World Mental Health Day – Stress and Mental Health in General Practice

By Simon Harker / 10 October, 2016

October 10th is the date set by the World Health Organisation to raise awareness of mental health issues around the world and combat the stigma that surrounds it. To mark the day, we are looking at how this affects people working in general practice and how you can identify and help to manage mental ill health among staff at your practice.

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News Headlines - Week Commencing 3rd October 2016

By First Practice Management / 07 October, 2016

A round up of this week's primary care headlines. Online registration to some sources may be required.

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