Latest News
News Headlines - Week Commencing 25th January 2016
A round up of this week's primary care headlines. Online registration to some sources may be required.
Vlog
The benefits of one-to-one coaching (vlog)
Coaching is an increasingly popular and effective way of developing an individual’s capabilities and can be beneficial to anyone at any point in their career. The NHS use coaching to develop their leadership teams and it has been used to great success across major organisations in the UK.
Policy Update
Policy Updates - Week Commencing 25th January 2016
The Notification of Infectious Diseases policy came up for review this week, and has been bulked up with some extra information and seen a number of useful links added to the Resources section for easy reference. Otherwise, the policies that were looked over this week did not require any updates and remain unchanged.
Survey: How can we make our practice management course suit you better?
First Practice Management is working with the University of Huddersfield Business School to develop an accredited qualification for practice managers working within primary care in the NHS. The course will be structured to bridge the gap between knowledge, understanding and skills and their practical application to your workplace.
General
Things practice managers would never say…
We have decided to run a fun series of ‘things PMs would never say’ on social media. For the past eight days you may have seen the humorous posts featuring sentences we’d never hear practice managers say. We’ve covered everything from annual leave to NHS England to appointments to funding...
Latest News
News Headlines - Week Commencing 18th January 2016
A round up of this week's primary care headlines. Online registration to some sources may be required.
Management
Have you made contingency planning a priority for 2016?
A good contingency plan will help build a healthier work life, give you more freedom to take that all important time off work without having to stress about coming back to a week’s worth of work and the knowledge that the practice can carry on as usual should you be off for a period of time or leave for new pastures.
Make it your resolution to refresh your practice’s social media
New Year is all about making improvements and setting goals, so why not include refreshing your practice’s social media profiles in your list of resolutions? From new post ideas and photos to profile makeovers, there are plenty of things you can do to update your social media.
Policy Update
Policy Updates - Week Commencing 18th January 2016
In what proved a fairly quiet week in terms of any changes being needed in the reviewed documents in the Policies and Procedure Library, we have introduced a useful new piece of work in the form of an Invitation to Appraisal Letter.
Latest News
News Headlines - Week Commencing 11th January 2016
A round up of this week's primary care headlines. Online registration to some sources may be required.
Vlog
How to juggle your priorities and make sure your practice is well-led (vlog)
Gerry Devine is back with the first vlog of 2016 from First Practice Management (FPM) Group. In this vlog he discusses juggling priorities and leading your practice. In this short clip, you will see Gerry talk about prioritising your workload...
Why you should be careful when using demotion as an alternative to dismissal
Demotion is not an area explicitly covered by law. Although mentioned as an alternative disciplinary sanction by ACAS, it is in the courts where precedence and guidance originates on how to use demotion fairly.
Policy Update
Policy Updates - Week Commencing 11th January 2016
Patient Participation Groups have been a contractual requirement for practices for almost a year now, and this week was the turn of the expansive Patient Participation Toolkit to receive a revamp, gaining a new look designed to make this very detailed document more user-friendly...
Latest Legal Updates: Zero Hours Contracts
As of today, the Exclusivity Terms in Zero Hour Contracts (Redress) Regulations 2015 are in force. Following much discussion regarding zero hour contracts during last year’s general election, the regulations have been introduced to protect workers on such contracts...
Latest News
News Headlines - Week Commencing 4th January 2016
A round up of this week's primary care headlines. Online registration to some sources may be required.
What does 2016 hold for General Practice?
2015 saw budgets being squeezed, with little resource to make up for the endless list of tasks needed to be completed in the practice; a 24/7 one-stop general practice started to become THE type of practice to aspire to according to the powers above. An idea which can’t have helped the GP shortage, which in turn made it even less of a feasible reality, not to mention the fact that OOH already exists.
Policy Update
Policy Updates - Week Commencing 4th January 2016
A bumper number of updates this week, incorporating all of the changes to the policies and procedures library completed over the festive period. The Violence and Aggression Policy has been updated following an FPM advice line query relating to marking the records of patients who have acted in a violent or aggressive manner...
General
The Secret Diary of a Practice Manager
As I write this blog I have just completed six weeks in a new job following a 12 month period that saw my previous practice (and myself) taken close to the edge. I have encountered every type of emotion possible... but that’s normal for a practice management role isn’t it?
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