News Headlines - Week Commencing 25th May 2015
A round up of this week's primary care headlines. Online registration to some sources may be required.
Vlog
HR - Answers to your most frequently asked questions (video)
Last month saw the launch of First Practice Management (FPM) Group’s first vlog centring around CQC inspection mythbusting, vlog number two is now ready for viewing.
CQC Roadshow: Meet the team
First Practice Management (FPM) Group’s first CQC Roadshow of the year is just around the corner. We decided it was time we got to know some of the presenters appearing at the free event, which provides guidance on the new style practice inspections...
Complaints & Compliments Survey
As part of our upcoming series of free CQC Roadshows, we are including a session aligned to the CQC belief that complaints matter. Both complaints and compliments are rich sources of patient feedback and can feed into an overall intelligence based picture of a practice...
News Headlines - Week Commencing 18th May 2015
A round up of this week's primary care headlines. Online registration to some sources may be required.
5 easy ways to save pennies on practice supplies
Despite pledges to put more money into the NHS, there is still an uncertainty surrounding funding in primary care for the next five years. Some costs in General Practice are simply out of your control, however, how wisely you spend money on supplies is something that you CAN regulate.
Our Renowned CQC Roadshow is back!
In 2013, First Practice Management (FPM) Group ran a series of roadshows for GP Practice Managers, to provide guidance around practice inspections by the Care Quality Commission (CQC). The roadshows were very well received by delegates and proved invaluable.
Probation Periods: Engaging new starters and avoiding unfair dismissal claims
Questions regarding probation periods (or trial periods) make up a large proportion of those sent to the First Practice Management Advice Line. These periods are not referred to in any specific pieces of legislation and therefore do not have any specific rules and regulations...
News Headlines - Week Commencing 11th May 2015
A round up of this week's primary care headlines. Online registration to some sources may be required.
Guest Blog: Mother hen prepares for retirement
Before Practice Manager Marion Duffy heads off into the sunset to enjoy retirement, the co-author of ‘Never Do Harm’ and ‘Eight of Cups’ decided to write one last blog post for First Practice Management (FPM) Group.
Is it time to recruit? A guide to employing new members of staff
Whether a member of staff just handed in their notice, or you need some new skills and manpower to help your practice, it’s best to start thinking about recruitment sooner rather than later in order to find the best fit.
News Headlines - Week Commencing 4th May 2015
A round up of this week's primary care headlines. Online registration to some sources may be required.
General
Promises, Pledges and Practices (a.k.a Not another election article)
Most of the articles on this week’s election will have another one of those introductions such as “the NHS is a key factor in the General Election campaign” or something similarly obvious. The seemingly endless rounds of debates, finger-pointing and fear-mongering draw to a close in less than 48 hours.
Understanding statutory and occupational sick pay entitlements
Sick pay can often be seen as a frustrating expense where money is leaving the practice and there is no contribution in return, but sick pay is an important area of UK employment rights and it can often get complicated. There have also been some changes that may have passed under the radar with the introduction of the Fit for Work scheme.
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