Care Quality Commission
The Ongoing CQC Consultation
I would hope that all practices are, by now, aware of the changes happening in regard to CQC regulation and inspections. The pilot projects in 12 CCG areas are now underway and inspections are beginning to take place. We will, hopefully, know some of the results of these in July...
New Thornfields Training Course – Understanding Data in Primary Care
Thornfields are proud to announce a suite of new courses that focus on aiding the development of your practice team in terms of understanding the importance of data quality, summarising, clinical coding and exception reporting. Through a series of articles we’re going to...
Legislation Update: Tribunal Case - Employee's covert recordings
In a recent tribunal case the Employment Appeals Tribunal found that an employee's covert recordings of both public and private discussions at her grievance and disciplinary hearings were admissible as evidence in her tribunal claim. The nature of the comments put them outside...
Reward and Recognition Schemes
You’re busy running your practice, and your employees are working hard as always, but in a world where the healthcare priorities and finances are changing on a regular basis, and the latest buzzwords encourage you to “run lean and mean”...
To pay or not to pay - that is the question...
Are we too generous to our foreign visitors? Following a recent incident where I needed urgent medical attention in a European country, I set out to investigate if it had happened here in England, would I have been charged if I was a visitor from overseas...
2 weeks into EMIS WEB
Well here I am 2 weeks into the change over to EMIS WEB and we feel that we have been on it for much longer. I must admit that the first week was a nightmare. We were all confused and not certain what we were doing. It was slow to use, and our frustrations lead to staff arguments...
It’s time to save! Part 2: Pool resources in real-time
Last time, we discussed how to manage and cut referral costs with a central Crescendo Digital Dictation system. Today, we will focus on yet another big savings area: Pooling Secretarial Resources. But what does Digital Dictation technology have to do with this?..
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