Budget Summary
Pensioners will have complete freedom to withdraw as much of their pension as they like from 2015 and will not be forced to buy an annuity. From April 2015, the 10p rate for low-rate savers will be removed. From 27th March, the amount of guaranteed income people need...
Dealing with a contractual change of hours
Question: Due to drops in funding the practice needs to reduce the number of hours for our health care assistants. Am I entitled to decrease an individual’s hours and if so how should I go about doing this? Answer: You should deal with the decrease in hours as a contractual change..
The Secret Diary of a Practice Manager Part 14
Should practices be made aware of past violent, abusive and threatening behaviour on a patient registering? Our Anonymous Practice Manager shares their experience. We are aware that when we a remove patient under the zero tolerance rule they are then allocated a GP...
Selling my Data Down the River
I read today that details of my last hospital admission have been sold by the NHS to a private marketing company along with the records of 99,999,999 other patients. Ok so my address and name were removed, but the Health & Social Care Information Centre admits...
General
My FPM Group journey so far...
I can hardly believe it but it has almost been 6 months since I joined First Practice Management (FPM) Group as Account Manager and what an eventful few months I have had. I've had the pleasure of meeting many FPM members at several Practice Manager’s meetings...
Well - good news and bad news
The CQC has announced the first 12 areas to have the new style inspection process. On the positive side, these places will be part of a pilot programme and so, hopefully, it will be a developmental and learning process. This brings some good opportunities to influence things for the future...
Care Quality Commission
All Change for the CQC!
Thoughts of CQC have been constantly in the mind of many practice managers over the last 18 months – and even those who have successfully been through the inspection process can’t ignore it now. A consultation launched in January by CQC is aiming to clarify...
General
Lights, Camera, Commissioning Live Show!
The First Practice Management (FPM) Group will be attending the Commissioning Live Show at the Business Design Centre, Islington, London on the 26th March.As always we are looking forward to catching up with our members at the show and chatting with practice managers...
It’s the same old circle of life
I remember some 30–35 years ago back in a previous existence working in a branch of a major bank that performance, experience and sound judgement actually counted for something. We had procedural manuals – lots of them – about three inches thick each...
Update on our change to EMIS WEB
We are now well into our familiarisation period leading up to May 8th 2014 the big switch over from EMIS PCS to EMIS WEB. I will admit, that I was not looking forward to the change, bearing in mind the severe problems that we had 9 years ago changing to EMIS PCS from another system...
Legislation Update: Children and Families Act 2014
From 1st October 2014 employees and agency workers will have a new right to take time off work to attend up to 2 ante-natal appointments. The right is for those in a ‘qualifying relationship’ to take unpaid time off work to attend up to two appointments...
iQ Medical's Diary of the Acquisition
Back in November 2013 we became the latest addition to ERS Medical and we want to let you know what it has been like since we got here. Our caffeine intake has gone up thanks to the wonderful coffee van.Here are some messages from the iQ Medical Team...
Management
MDDUS Conference Round-up
Liam, Dawn and I were thrilled to be invited to the MDDUS Conference at the Fairmont Hotel in St Andrews. What a fantastic venue in a very beautiful part of the country, we witnessed four seasons in one day and even managed to go to the Indian restaurant where Will and Kate used to eat...
England Update: Federating
It looks as though things are really happening here in the North West. Federating is now the hot topic as I am sure it is across the country.In Manchester, both Central and South CCGs are well into the process of federating. Whilst in North we have only just had our first meeting last week...
The Importance of Locum Insurance
We all appreciate the value of our employees and understand that staff absence can often have a huge impact on your practice, both financially and by putting extra strain on other members of staff.As a practice, you have an obligation to provide care for your patients...
Five Tips For Recruiting Your Ideal Practice Manager
Recruiting the correct person to fit a job specification is one thing, but recruiting to find a person who fits in with your practice can be more difficult. The following ten tips advise GP partners on how struggling practices can find their ‘dream’ practice manager...
Care Quality Commission
CQC Regulations : Proposed Changes
If you are wondering what’s going to happen with the CQC compliance regulations, you’re not alone. The thought of changes to the current regulations probably fills you with fear and loathing. Although we don’t know what the final outcome of the consultation period may be...
The Secret Diary of a Practice Manager Part 13
When is the National Health Service, not National? Or are we really a post code lottery NHS?I have often thought give me one patient seeing 5 doctors across the country giving the same symptoms, would they all be diagnosed the same and offered the same treatment?..
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