England Update: Let's take stock and look forward
At the beginning of the year I think we all take stock and review what has happened and what is going to happen during the next few months.One cannot say that the change from PCT to CCG has been smooth but after early trouble the shoots of a better working relationship are being seen...
How to take charge of your finances
How many GP practices are completely on top of their finances? OK, many say they are, but ask yourself honestly, do you know where you can make savings? Manage the payment restrictions? With the recent standardisation of price per patient...
Wales Update: Revised GMS contract package for GP practices
GPC Wales recently announced completion of negotiations with the Welsh Government on a revised GMS contract package for GP practices in Wales. Rather than amending details such as thresholds and withdrawing and replacing indicators, the changes announced appear to indicate...
General
2014 – A New Year: A New Approach
As someone who reads quite a lot of books about management in theory and in practice, I find that it is quite rare that I read something that makes me really question what I do, how I think and the decisions I make. I often read about managers and their experiences..
Care Quality Commission
Preparation is key...
In my days as a practice manager, preparing for the QOF visit was a daunting task. At the time I had limited knowledge of the outcomes and very little awareness of the process itself, as it happens, the QOF visit went very well but the lead up to it was extremely stressful...
Practice income published from this summer
So practice income is to be published from this summer? What a revelation. I still think there is nothing new on this planet. Whatever happened to the Freedom of Information (FoI) Act, around for donkeys years now, and the rather controversial requirement that not only do practices have to have a “publication scheme” but they also have to make available details of practice income. What’s that? Oh yes I remember now. If I want to bore myself rigid by looking at my GPs flu jab income I can do with...
Accredited practice manager qualification questionnaire
First Practice Management is working with the University of Huddersfield Business School to develop an accredited qualification for practice managers working within primary care in the NHS. The course will be structured to bridge the gap between knowledge, understanding and skills...
Batten down the hatches
The UK has seen more than its fair share of wet and windy weather over the last few weeks and, according to the Met Office, there is more to come. Hopefully your practice has been unscathed from the weather so far but, should you be affected in the coming weeks, the following advice may be useful...
Disciplinary Investigation Series – Part 6
Louise has been informed that she’s required to attend a disciplinary hearing and the witnesses have been informed that the hearing will take place, however the decision has been taken that they do not need to attend the hearing as their witness statements provide detailed evidence...
Management
What if the surgery roof starts leaking? Effective Facility Management
Think of the consequences if damp patches appear on the ceiling of consulting rooms or the waiting room and water starts dripping onto the floor. These rooms might quickly become unusable and the functioning of the premise is compromised...
General
January Blues...
If you are anything like me, you will be feeling a touch of the January Blues; its cold, Christmas is a distant memory and I’m fed up with my 2014 diet attempt already! Make yourself feel better by knowing that you will always be kept up to date with useful hints and tips, articles...
Legislation Update: Asbestos Management
The Health & Safety Executive (HSE) have revised the publication relating to the Control of Asbestos Regulations 2012, the Approved Code of Practice (ACOP) and guidance text for employers about work which disturbs, or is likely to disturb asbestos...
Should GPs take back a full out of hours care role?
Let's start the year off with a good debate! We've proposed the on going argument of "Should GPs take back a full out of hours care role?" to two of our most out spoken writers. We have a our secret diary of a practice manager blogger and old geezer going head to head...
The Secret Diary of a Practice Manager Part 11
I am sat at home on a Friday evening reflecting on a very frustrating few weeks. If I look back, I wonder how much time I have wasted in trying to get answers to what should have been routine questions. Let me try and explain, our area team, 3 weeks ago requested that we fill in a questionnaire...
General
Welcome to 2014
Well I am settling in to my role as FPM Group Account Manger nicely now and I would like to thank the team for welcoming me with open arms. We have been talking about our New Year resolutions and wondering how long they will last this year?..
A journey of a thousand miles begins with a single step
Starting in a new practice manager role can be a daunting experience for many. Furthermore, over the past 10 years First Practice Management (FPM) has seen an influx of non primary care staff entering the profession of practice management. With the complexities, pressures and responsibility...
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