Management
The Results are in! Practice Manager Job Satisfaction Survey
Sitting in here on the second floor at First Practice Management HQ can be a bit like sitting on Mount Olympus. Not that we are like Gods (more like servants really), but we do tend to watch out over GP land from a distance, and pick up on the rumblings...
Practice Manager Job Satisfaction Survey Infographic
The results are in for the FPM Practice Manager Job Satisfaction survey. We would like to thank all those who contributed to the survey. For a quick reference we have put together an Infographic to display some of the top line results. Keep your eyes on the FPM blog...
Disciplinary Investigation Series - Part 1
Over the past few weeks I’ve seen an increase of questions about disciplinaries and dismissals from practice managers. Some of which have been about when a disciplinary has gone bad, some have asked about the correct way to conduct a disciplinary...
Legislation Update: Asbestos Management
In a previous bulletin feature article (23rd January 2013) First Practice Management’s Steve Morris advised members of their duty to properly manage their premises in relation to its potential to contain asbestos. In a recent case the need to do this properly was emphasised...
FPM Practice Manager Salary Survey 2013
The FPM Practice Manager Salary Survey is now due to take place for its ninth successive year. When published, the survey results prove to be a popular and valuable tool for practice managers in negotiating their own salary levels or on deciding their next career move...
Thornfields Launches Two New Courses
Practice management has changed dramatically since its inception in the 1970’s – and changed again since the creation of the GMS 2 contract in 2003. If you look back to the competence framework developed for practice management at the time...
Hello, Is Anybody There?
I’ve been thinking… Those of you dear readers who have been members of FPM Discussion Forum for as long as I have will remember the days when there were numerous threads of discussions and questions going on every day. And I really mean lots of thread...
Should an employee get sick leave for elective or cosmetic surgery?
A member of staff is having elective surgery to have a gastric band fitted. They are doing this for their long term health as they have struggled with their weight for many years. The member of staff has asked me if they are entitled to paid sick time off...
Your Surgery Insurance Checklist
As a leading insurance provider for GPs in the UK, Towergate MIA knows that running a surgery can be challenging and demanding. Add to this the increasingly litigious environment we live in, and it’s even more likely you’ll need to call on your insurance...
General
Give me, Give me, Give me Referral Visibility
OK, it’s a given. Everybody agrees that digital dictation is able to shrink turnaround times from days to hours while taking GP and secretary productivity to where it should be: a good place. But that doesn't answer THE question: can a digital dictation system (DDS) ALSO shed light on referral patterns for you? Yes it can It’s only logical if you think about it...
The Secret Diary of a Practice Manager Part 6
So have things really improved with the new CCG organisation set up within the NHS? Are these changes likely to produce any savings for the NHS? More importantly will it improve patient care?Well in my opinion I cannot see anything yet to think that anything has...
Management
Who Do You Think You Are?
Over the years I've been tested, questioned, fed back to and 360’d. I know I’m a completer finisher/facilitative/a good co-ordinator/ and an INFJ (if you know your Myers Briggs Personality Test). So maybe it shouldn't have come as too much of surprise when a member of staff called me MUM...
Mergers and New Providers in GP Practice
Before the creation of the NHS, a general practice had a goodwill value that was an attractive part of the “pension arrangements” that a GP would receive when he/she retired. But in 1948 the Government gave GPs access to the NHS pension scheme and bought out the goodwill that was in the system at the time and decreed that in future it could not be bought and sold.Consequently now – unlike a general dental practice or a pharmacy – general medical practice has no goodwill value (except for the val...
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