Kill or cure
At this time of the year, the staff room coffee tables are groaning with goodies, the kitchen cupboard is stocked with umpteen boxes of biscuits and chocolates, and the tall locker is ‘stapped fu’ with bottles of wine from all corners of the grape-growing world....
Care Quality Commission
CQC is aiming to inspect all practices over the following two years. Are you ready?
You will have all heard the news about a handful of GP Practices that have struggled to meet the stands set out by the Care Quality Commission (CQC). However, the majority of practices inspected are delivering an excellent level of quality care and maintaining high standards...
Disciplinary Overview
Back in August I started a series of articles covering the step by step process to disciplinaries, as there had been an increase of questions about disciplinaries and dismissals from practice managers. Some of which have been about when a disciplinary has gone bad...
The Secret Diary of a Practice Manager Part 10
Following on from Elspeth Bucks article on the Christmas Party I wonder why we all do it, year after year. Obviously the partners want to thank their staff, and the staff then feel duty bound to go. Does this scenario sound familiar to anyone? This is one of my jobs that I loathe...
It’s No Use Crying over Spilt Milk...
We are all trying to cope with the increasing workload but there are some occasions when the paperwork becomes a welcome refuge from the reality of day to day life as a Practice Manager...
Prevention is Better Than Cure...
As a practice you are able to deal with the normal day-to-day incidents that occur in the workplace; whether testing the fire evacuation procedures or dealing with staff calling in sick unexpectedly. However unplanned events can have a devastating effect on your business...
First Practice Management Practice Staff Salary Survey Results
Primary care resource organisation First Practice Management (FPM) has released results of their annual GP Practice Staff Salary survey for 2013.In its sixth consecutive year, the survey is designed as a measure for managers to help gauge a suitable rate of pay...
2013 – A Year of Change
"The only way to make sense out of change is to plunge into it, move with it, and join the dance.” This quote from the British Philosopher, Alan Watts, always reminds me of some of the best ways of dealing with change, particularly when it is frustrating and seems to be overwhelming...
A Faster, More Efficient Website for Sleaford Medical Group
Sleaford Medical Group has a practice that looks after patients from Sleaford and the surrounding areas. With around 18,500 registered patients, the practice has a team of healthcare professionals and offers a number of clinics and services to promote good health and wellbeing...
Legislation Update: Sunday Working Hours
Non-shop workers can be required to work on Sundays (or any other day) unless their contract says otherwise. However if an employee asks not to work on Sunday or any other day for religious reasons, and the employer unjustifiably refuses, this could constitute religious discrimination...
iQ Medical Joins the First Practice Management Group
We are pleased to announce the acquisition of iQ Medical (iQ), the latest part of the strategic development of the ERS Medical (ERS) business.iQ Medical has a range of products specifically to support general practice, working with over 3,500 Practices & Clinical Commissioning Groups...
On the Sick Day of Christmas...
The run up to Christmas can be a stressful and busy time, both at work and home. It’s also the time for seasonal illness and festive over indulgence. According to ACAS, Bupa conducted a survey which showed that 42% of HR professional felt that the real cause of increased rates of absence...
General
Meet your Account Manager
In an effort to continue being the UK’s premier resource for General Practice Managers, I have recently been recruited as Account Manager for the FPM Group. The FPM Group comprises the following brands: First Practice Management, Dental Practice Management...
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First Practice Management (FPM) is the UK's premier resource for GP practice managers. We help practice managers to get their practice compliant with regulation and to stay compliant.
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