General

ERS Medical Acquires Healthcare IT Business

By Chris Ibbetson / 29 November, 2013

I am are very pleased to announce that we have today completed the acquisition of iQ Medical, the latest part of the strategic development of the ERS Medical business. iQ Medical joins the First Practice Management (FPM) Group division of ERS Medical...

Management

The Secret Diary of a Practice Manager Part 9

By Anonymous Blogger / 26 November, 2013

I have been thinking we use First Practice Management for very serious topics and discuss very important issues.We all think that we are overworked, stressed and sometimes we wonder why we do the job? However we sometimes find ourselves in funny situations...

General

Carrot or Stick?

By Marion Duffy / 26 November, 2013

A news item caught my eye this week and left me saddened. Doctors and nurses are to be charged and possibly imprisoned for not providing adequate care for patients. How that contrasts with one of my recent reads – The Element – How Finding Your Passion Changes Everything...

HR / Employment Law

Legislation Update: Car Park Management & Health and Safety Executive

By First Practice Management / 26 November, 2013

In a recent case Health and Safety Executive (HSE) report that Luton Airport and a design subcontractor have been ordered to pay a total of £372,595 in fines and costs for safety failings after an elderly passenger was killed on a poorly sited pedestrian crossing...

HR / Employment Law

All I want for Christmas... is to keep my two front teeth!

By Elspeth Buck / 19 November, 2013

The annual Christmas party: people can be heard talking about what they’re going to wear, choosing what to eat, how they will get to the venue should we meet for drinks beforehand... What they aren't heard talking about are the employment law pitfalls that an employer needs to look out for...

Main Image Care Quality Commission

First Practice Management CQC Roadshow Round Up

By Kate Hodkinson / 19 November, 2013

This has been a particularly busy year for GP Practice Managers – Changes to QOF, new enhanced services, CCGs, pension changes and all sorts of other developments. Registration with CQC and the thoughts of impending inspection visits have added to the pressure...

General

Plan to Prevent Your Business Catching a Cold This Winter

By Towergate MIA / 19 November, 2013

We all love a winter wonderland but the reality of you and your employees struggling along icy roads to work can be a very stressful and hazardous affair increasing journey times and putting pressure on staff. Once finally at work, dealing with burst pipes and broken boilers...

General

First Practice Management Staff Salary Survey

By First Practice Management / 12 November, 2013

Our annual staff pay and staffing levels survey has proven to be a valuable tool for managers assessing their own practice rates and staffing needs. Welcome to the 2013 survey and thanks in advance for taking the time to contribute your own practice data...

HR / Employment Law

Do they know it’s Christmas time at all?

By Elspeth Buck / 12 November, 2013

Although Christmas is supposed to be the season of good will to all, joy and merriment... this time of the year can also cause a big headache when it comes to getting it right.From the age old question of who gets Christmas off? The health and safety issues of Christmas decorations...

General

How we reduced our DNA rate by 60% in fewer than 12 months?

By Jeffrey Krell / 12 November, 2013

We all tend to think we have the answers to all the problems we face but sometime we need to be very open minded in trying to make changes and listen to others suggestions. At the end of last my partner’s son worked for us for a few weeks...

HR / Employment Law

Legislation Update: Health and Safety Executive (HSE)

By First Practice Management / 12 November, 2013

The Health and Safety Executive (HSE) have published revised guidance on employing young people. This includes a section with particular focus on work experience and will help organisers and employers to put in place simple and straightforward processes...

Management

First Practice Management Practice Manager Salary Survey Results

By First Practice Management / 05 November, 2013

First Practice Management (FPM) and Towergate MIA insurance have commissioned the country’s most comprehensive survey of Practice Manager salaries for the ninth consecutive year. Manager members of FPM around the UK were asked to provide salary and bonus information...

HR / Employment Law

Adverse Weather

By Elspeth Buck / 05 November, 2013

The worst winter for decades and record breaking snow has been predicted from November; so it’s about time to get the adverse weather policy down from the top shelf and dust it off... This is a brief overview of what practices should be aware of when faced with a situation...

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