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Managing Team Performance

By Kate Hodkinson / 29 August, 2012

The need for effective performance management has increased in recent years to the point at which it can no longer be ignored. Poorly motivated staff, delivering second-rate services that don’t meet the needs of patients will not help to meet the CQC Essential Standards...

HR / Employment Law

Dealing with Long Term Sickness

By Susanna King / 22 August, 2012

Susanna King Answers one of the most common questions we receive here at First Practice Management "How do I deal with employees who are on long term sickness?" Q: “I have a member of staff who has been absent from work, due to long term sickness...

Finance

Financial Forecasting in GP Practices

By Steve Morris / 08 August, 2012

Many managers will plan their financial activity well ahead, and a great many more will leave it in the lap of the Gods. The latter approach may be fine in times of plenty, but without forecasting control, how will you know when the end of the good times will begin to emerge...

Care Quality Commission

Preparing the Team for CQC registration

By Kate Hodkinson / 01 August, 2012

The process of applying to become registered with CQC is now a reality for general practices and many managers are already working through what they need to put in place in order to demonstrate compliance. Getting the practice team ready will be one of the major challenges...

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