HR / Employment Law

Catching a Coach: Part 1 - Who needs coaching?

By Jeremy Thorn / 27 June, 2012

Who do you think might benefit the most from an opportunity for Executive Coaching?  Would it be just for those who show promising career potential, do you think, or could there be others?  And although coaching has become increasingly popular over the last 10 years...

General

First Practice Management Pharmacy Consultancy

By First Practice Management / 20 June, 2012

A Pharmacy Consultancy Case Study - Without pharmacy consultancy, practices considering a pharmacy provision either within their existing premises or elsewhere, can be inappropriately advised or steered towards a particular pharmacy company by developers...

Management

Should my practice adopt off-site record storage?

By Steve Morris / 13 June, 2012

Should my practice adopt off-site record storage? The NHS and the central services agencies have been slow to support practices where access to paper-based records is no longer needed, and they are also in desperate need of more space.  A central repository of registered patient records maintained by the PCT/central services...

Management

Top 10 tips on being more persuasive

By Jeremy Thorn / 06 June, 2012

We all need to be persuasive to get our points of view across effectively. But are there any ‘golden rules’?  Here are ten, well proven.  We probably knew them already – but do we always apply them?We all have to influence and persuade others, whether at work or at home, and most of us find that coercion and manipulation rarely works...

HR / Employment Law

Probationary Period and Performance Issues

By Susanna King / 06 June, 2012

Q: I have a member of staff who commenced employment with the practice on 01 March 2012 with a six month probationary period. The individual has several performance issues and is not at the required standard the practice would expect at this point. As the individual is within her probationary period can I dismiss her...

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