How to succeed as a practice manager

By Ruth Long / 09 December, 2014

Having worked as a practice manager for twenty years at two busy urban practices in Leeds, I am well aware of the extent and varied nature of the role. Each day in the life of a practice manager is different and you never know what is going to land on your desk or come through your door from one day to the next.


5 things to consider when merging your practice

By Charan Sarai / 27 October, 2014

Is it a question of surviving?  Can a merger result in lower overhead costs?  Perhaps a more balanced life style for the GP partners whilst maintaining that their income cannot drop?  These are questions you are faced with when making the decision to merge or not to merge...

HR / Employment Law

October - when the clocks go back but you need to look forward

By Gerry Devine / 07 October, 2014

A number of changes to employment law took effect from the 1st October. You need to take this opportunity to ensure that you are aware of these changes and to ensure that your policies, practices and procedures reflect them so that your Practice remains compliant...

HR / Employment Law

Workplace discrimination - can you spot it?

By Survindar Chahal / 23 September, 2014

A surgery in Pennsylvania learned the hard way that discrimination within the workplace can be extremely damaging to any business’ reputation. After going viral last week, a letter from Visnich Oral Surgery laying off a long-time employee with cancer has had far reaching consequences...

HR / Employment Law

Shared Parental Leave

By Jennifer Melia / 29 July, 2014

Shared parental leave will be in be in place for employees who are due to have a baby with an expected due date of 5 April 2015, or after. This means that there will be an extended period of time after the compulsory maternity leave period of two weeks...

HR / Employment Law

Retaining valuable employees

By Jennifer Melia / 15 July, 2014

In any business, there will always be a natural turnover of staff, which is something to be expected. As any good manager knows, once you have a team of people who can collectively and individually deliver the objectives of the practice and work in a harmonious way...


Bending over backwards

By Old Geezer / 07 July, 2014

Now that the government have expanded flexible working to include everyone, I expect this will have a major impact on GP practices. We have always had the major requirement when recruiting that our staff have the flexibility to cover absences etc...

HR / Employment Law

New changes to flexible working rights

By Jennifer Melia / 01 July, 2014

New changes to Flexible Working Rights came into force on 30th June 2014 which are designed to simplify the request process for both staff and managers. Employers will now have to consider applications for all staff that have worked over 26 weeks in the practice...

HR / Employment Law

Legislation Update: Flexible Working

By First Practice Management / 01 July, 2014

On 30th June 2014 the right to request flexible working was extended to all staff with more than 26 weeks service. This is expected to have a significant impact on GP surgeries where a key aspect of staff management is the expectancy that staff are able to work on a flexible basis...

HR / Employment Law

Disclosure and Barring Service checks (previously CRB checks)

By Jennifer Melia / 29 May, 2014

A key responsibility as an employer is to consider the role and responsibilities within your practice, to ensure they have the correct type of check. This will mean reviewing the level of contact that your employees will have with adults and children...

HR / Employment Law

Legislation Update: National minimum wage and on-call time

By First Practice Management / 27 May, 2014

Two recent employment appeal tribunal decisions say that care workers who are required to be on the premises, even if they are allowed to sleep, are entitled to National Minimum Wage (NMW) even when they are sleeping or not carrying out work-related tasks...

HR / Employment Law

Website - HR / Employment Law Guidance Area – Major revamp live today!

By First Practice Management / 20 May, 2014

First Practice Management (FPM) is proud to announce a major revamp of its HR / Employment Law Guidance Area. After extensive revision the new HR / Employment Law Guidance Area is filled with information and guidance for our members to improve their knowledge on all the HR requirements...

HR / Employment Law

Legislation Update: Changes to Right to Work in the UK

By First Practice Management / 19 May, 2014

From 15 May 2014, an employer who hires someone who is not entitled to work in the UK can be subject to a civil penalty of up to £20,000 (increased from £10,000) for each person found to be working illegally, or a prison sentence of up to two years. From 16 May 2014...

HR / Employment Law

Fixed term contracts – a great way to reduce costs or just a big headache?

By Jennifer Melia / 06 May, 2014

Fixed term contracts can be a really useful tool for you as the employer in terms  to ensure work is covered in the short-term, whilst you work out whether you need a permanent post. You can cover a period of sickness, or a maternity leave, career break or sabbatical etc...

HR / Employment Law

Legislation Update: Health & Safety and Pneumonia Vaccination

By First Practice Management / 21 April, 2014

Practices are reminded that they must display the new 2009 version as from 1st April 2014. Employers have a legal duty under the Health and Safety Information for Employees Regulations (HSIER) to display the approved poster in a prominent position in each workplace...

HR / Employment Law

Dealing with a contractual change of hours

By Elspeth Buck / 24 March, 2014

Question: Due to drops in funding the practice needs to reduce the number of hours for our health care assistants. Am I entitled to decrease an individual’s hours and if so how should I go about doing this? Answer: You should deal with the decrease in hours as a contractual change..

HR / Employment Law

Legislation Update: Children and Families Act 2014

By First Practice Management / 17 March, 2014

From 1st October 2014 employees and agency workers will have a new right to take time off work to attend up to 2 ante-natal appointments. The right is for those in a ‘qualifying relationship’ to take unpaid time off work to attend up to two appointments...


iQ Premium Toolkits Launch on the FPM Website

By First Practice Management / 26 February, 2014

First Practice Management (FPM) is proud to announce the launch of an additional suite of system based practice management support toolkits to its members.Our premium practice management support tools are designed to help GP practice and CCGs comply...

HR / Employment Law

Part-time annual leave entitlements

By Elspeth Buck / 26 February, 2014

The third most popular asked question on the Advice line is around Part-time annual leave entitlements. Part-time workers are protected from being treated less favourably than equivalent full-time workers just because they are part-time. A part-time worker is someone who works fewer hours...

HR / Employment Law

Legislation Update: Flexible Working, Maternity Pay & National Insurance

By First Practice Management / 03 February, 2014

Flexible Working The expected implementation date for all employees (not just parents and carers as at present) to have the right to request flexible working was originally 6 April 014. This has now has been postponed until an unspecified date later in 2014...


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