Main Image Management

Have you made contingency planning a priority for 2016?

By Charan Sarai / 20 January, 2016

A good contingency plan will help build a healthier work life, give you more freedom to take that all important time off work without having to stress about coming back to a week’s worth of work and the knowledge that the practice can carry on as usual should you be off for a period of time or leave for new pastures.

Main Image Care Quality Commission

Derby CQC Roadshow Roundup!

By First Practice Management / 22 September, 2015

Last Wednesday saw First Practice Management (FPM) Group hold their second CQC Roadshow of the year at The Silk Mill in Derby and once again the event was a huge success. Over 80 delegates registered an interest in the roadshow and those who attended said the event was ‘relevant’, ‘specific’ and that they enjoyed the interactive format.


Interview with Tong Medical Practice – what does it take to be Outstanding? (Part 1)

By Nicole Gallagher / 04 August, 2015

‘Outstanding’ - the word most practices are hoping makes an appearance or two in their CQC Inspection report when it finally arrives in their inboxes. Through hard-work, good organisation and sheer passion, Tong Medical Practice saw that goal achieved after their inspection in February this year.

Main Image General

Interview with Phil Bromage: Can we meet the expectations placed on general practice?

By Charan Sarai / 14 July, 2015

The challenges facing Practice Managers in the current climate are well documented, but First Practice Management (FPM) group wanted to find out how managers in general practice really feel about the expectations placed on them...


Kings Fund report: "Making change will require a fundamental shift in approach"

By Nicole Gallagher / 10 July, 2015

Like much of the NHS, Primary Care is facing a time of change and challenges, with issues being exacerbated by a lack of funds and a shortage of potential staff. This week the King’s Fund published their ‘Better value in the NHS’ report...


Report on General Practice Extraction Service published: What did the NAO find?

By Nicole Gallagher / 02 July, 2015

Further spending is needed to improve or replace the General Practice Extraction Service (GPES) according to the findings of the National Audit Office’s investigation. The committee, who stand independently from the government, have released a report this morning .

HR / Employment Law

Don’t get burned by these common summer workplace issues...

By Sam Cook / 30 June, 2015

The peak summer months can come with their own HR challenges with rising temperatures and school holidays. Some common themes that Practice Managers and HR Professionals are faced with over the warmer periods include changes to dress codes, spikes in sickness absence...


Meeting with a CCG Chief Officer: The challenges facing general practice (Part 2)

By Sam Cook / 29 June, 2015

Last week we published the first part of our meeting with Nigel Gray, Chief Officer of Leeds North CCG. Here, we covered the relationships between CCG’s and General Practice, asking the question, ‘how can practices and CCGs work better together?

Main Image General

Office Politics and Egos: Dealing with clashes in the workplace

By Charan Sarai / 09 June, 2015

Egos in the workplace can be very destructive and cause harm to your business. Employee’s egos causing problems or creating low morale in the office could come from actions like deliberately failing to consult a colleague when they should, failing to include another employee...


Guest Blog: Mother hen prepares for retirement

By Marion Duffy / 12 May, 2015

Before Practice Manager Marion Duffy heads off into the sunset to enjoy retirement, the co-author of ‘Never Do Harm’ and ‘Eight of Cups’ decided to write one last blog post for First Practice Management (FPM) Group.


Is it time to recruit? A guide to employing new members of staff

By Jade Dudding / 12 May, 2015

Whether a member of staff just handed in their notice, or you need some new skills and manpower to help your practice, it’s best to start thinking about recruitment sooner rather than later in order to find the best fit.

Main Image General

Promises, Pledges and Practices (a.k.a Not another election article)

By Survindar Chahal / 06 May, 2015

Most of the articles on this week’s election will have another one of those introductions such as “the NHS is a key factor in the General Election campaign” or something similarly obvious. The seemingly endless rounds of debates, finger-pointing and fear-mongering draw to a close in less than 48 hours.

HR / Employment Law

Understanding statutory and occupational sick pay entitlements

By Sam Cook / 05 May, 2015

Sick pay can often be seen as a frustrating expense where money is leaving the practice and there is no contribution in return, but sick pay is an important area of UK employment rights and it can often get complicated. There have also been some changes that may have passed under the radar with the introduction of the Fit for Work scheme.


FPM Staff Pay and Ratios Survey 2014/15 Results

By First Practice Management / 07 April, 2015

The results for First Practice Management (FPM) Group's annual Staff Pay and Ratio Survey are now in. We would like to thank all the practice staff who contributed to the survey, which helps Practice Managers gauge a suitable rate of pay for their staff based on the market rates.


FPM Staff Pay and Ratios Survey 2014/15 Results (infographic)

By First Practice Management / 01 April, 2015

The results for First Practice Management (FPM) Group's annual Staff Pay and Ratio Survey are now in. We would like to thank all the practice staff who contributed to the survey, which helps Practice Managers gauge a suitable rate of pay for their staff based on the market rates paid by GP Practices elsewhere.


How will Fit for Work benefit your practice?

By The Fit for Work Team / 31 March, 2015

Time is a precious luxury in general practice, so any service that could potentially free up time to see more patients is welcomed. The roll-out of the Fit for Work scheme in the coming months is offering this, supporting employees through prolonged sickness absence.

Latest News

News Headlines - Week Commencing 23rd March 2015

By First Practice Management / 26 March, 2015

A round up of this week's primary care headlines. On-line registration to some sources may be required.

HR / Employment Law

Annual Leave: Your questions answered...

By Sam Cook / 24 March, 2015

Annual leave is often, and understandably, a priority to employees. Despite this, it can often become a ‘bottom of the pile’ administrative task to managers - this is mainly due to its non-urgent nature.

HR / Employment Law

Stress in the workplace: Why should I care?

By Sam Cook / 17 March, 2015

Stress is increasingly a feature of the workplace and managing it is a difficult task for any business leaders since this non-tangible condition or state of mind is very subjective to the individual. Stress is one of the most common reasons for absence or illness in the workplace...

Main Image Management

Interview with Carey Dowson: My first two years as a practice manager

By Charan Sarai / 10 March, 2015

Charan Sarai met with Carey Dowson who became a practice manager in May 2013 after years of project management in the construction sector and submarine build. What's it like to switch from submarines to practice management? We asked Carey a few questions to find out...


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Practice Manager - Longton, Preston

Closing Date: 10 August 2021

Salary: £30,000 + Bonus depending on experience

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