How to make the most of the 30 minute CQC presentation (vlog)

By Kate Hodkinson / 27 October, 2015

The 30 minute presentation that can be part of practices’ CQC inspections has been a popular topic of conversation and questioning at our last two CQC Roadshows. This is why First Practice Management (FPM) Group’s newest vlog focuses on the presentation.

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Derby CQC Roadshow Roundup!

By First Practice Management / 22 September, 2015

Last Wednesday saw First Practice Management (FPM) Group hold their second CQC Roadshow of the year at The Silk Mill in Derby and once again the event was a huge success. Over 80 delegates registered an interest in the roadshow and those who attended said the event was ‘relevant’, ‘specific’ and that they enjoyed the interactive format.

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Our acclaimed CQC Roadshow is back again!

By First Practice Management / 12 August, 2015

Following the outstanding feedback received at our last CQC Roadshow, we’re excited to announce our next event will be taking place in Derby on the 16 September 2015! This exclusive free half-day event brings you the latest guidance around the new style CQC inspections...


Interview with Tong Medical Practice – what does it take to be Outstanding? (Part 1)

By Nicole Gallagher / 04 August, 2015

‘Outstanding’ - the word most practices are hoping makes an appearance or two in their CQC Inspection report when it finally arrives in their inboxes. Through hard-work, good organisation and sheer passion, Tong Medical Practice saw that goal achieved after their inspection in February this year.

Care Quality Commission

Preparing for CQC inspections: Are annual patient surveys mandatory?

By Simon Harker / 01 July, 2015

There often seems to be a lot of vague and conflicting advice available with regards to what is expected of practices during CQC inspections, and First Practice Management (FPM) Group helps clarify a variety of CQC-related questions every week..

Care Quality Commission

Leeds CQC Roadshow roundup!

By First Practice Management / 17 June, 2015

Yesterday, First Practice Management (FPM) Group held their first CQC Roadshow event of 2015 at Thackray Medical Museum in Leeds, with Practice Managers describing the event as ‘very useful’ and ‘practically informative’.

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CQC Roadshow: Meet the Team

By Gerry Devine / 09 June, 2015

There’s just one week left until First Practice Management (FPM) Group’s first CQC Roadshow of the year in Leeds. A few weeks ago we decided to get to know some of the presenters appearing at the free event, which provides guidance on the new style practice inspections...

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CQC Roadshow: Meet the team

By First Practice Management / 02 June, 2015

First Practice Management (FPM) Group’s first CQC Roadshow of the year is just around the corner. We decided it was time we got to know some of the presenters appearing at the free event, which provides guidance on the new style practice inspections...


Our Renowned CQC Roadshow is back!

By First Practice Management / 19 May, 2015

In 2013, First Practice Management (FPM) Group ran a series of roadshows for GP Practice Managers, to provide guidance around practice inspections by the Care Quality Commission (CQC). The roadshows were very well received by delegates and proved invaluable.

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CQC inspections – Answers to your most frequently asked questions (vlog)

By First Practice Management / 29 April, 2015

Here at First Practice Management we’ve decided to launch a monthly vlog (video blog) focusing on a different theme each month that we believe will be helpful for you Practice Managers.

Care Quality Commission

Anna-Marie Davison - CQC Inspection Interview

By First Practice Management / 18 February, 2015

With the second wave of CQC inspections getting underway, First Practice Management spoke to Anna-Marie Davison, a Practice Manager at Great Eccleston Practice in Lancashire...

Care Quality Commission

How are you evidencing your practice’s progress against the five key questions?

By iQ Medical / 27 November, 2014

We’ve launched iQ CQC Toolkit 2 as the answer and FPM members can now purchase this at a specially discounted price! As you know, from October 2014, the new style of CQC inspections follow five key questions and their associated ‘Key Lines of Enquiries’ and six specific population groups, which replaces the previous outcome-based inspections.

Care Quality Commission

The latest on CQC update

By Kate Hodkinson / 25 November, 2014

The first wave of CCGs and practices to be inspected under the new system is now well under way and information is beginning to emerge about the inspections and how the inspection team prepare for and carry out their visits.

Care Quality Commission

CQC Index - FPM Policies and Procedures Library Update

By First Practice Management / 29 October, 2014

Following recent changes to the CQC inspection process for GP practices in England, First Practice Management (FPM) have reviewed and updated the FPM CQC Index in the protocol library. In order to aid practice managers with the new style of assessments, members can now access all the documents needed to be CQC complaint with a step by step guide...

Care Quality Commission

New CQC remarks

By Jeffrey Krell / 21 October, 2014

I found reading Survindar Chahal’s blog on the new CQC strategy very interesting. However, it only highlights the changes, which left me thinking about how these changes were conceived. I am trying to understand how these changes that the CQC have put in place are going to benefit patient care...

Care Quality Commission

New CQC inspection process announced today

By Survindar Chahal / 09 October, 2014

Is your surgery safe, effective, caring, responsive and well led? This is what CQC inspections hope to uncover when the new and improved style of inspections are carried out from October 2014 onwards. The Pilot Inspection Process (July-September 2014) allowed them to review the way the inspections are executed...

HR / Employment Law

Legislation Update: Health & Safety in care homes

By First Practice Management / 15 July, 2014

The Health & Safety Executive (HSE) have published guidance which is intended to help those providing and managing care homes – to give them a better understanding of the real risks and how to manage them effectively. It has been extensively rewritten...

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The Ongoing CQC Consultation

By Kate Hodkinson / 24 June, 2014

I would hope that all practices are, by now, aware of the changes happening in regard to CQC regulation and inspections. The pilot projects in 12 CCG areas are now underway and inspections are beginning to take place. We will, hopefully, know some of the results of these in July...


New Thornfields Training Course – Understanding Data in Primary Care

By Julia Smith / 24 June, 2014

Thornfields are proud to announce a suite of new courses that focus on aiding the development of your practice team in terms of understanding the importance of data quality, summarising, clinical coding and exception reporting. Through a series of articles we’re going to...

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Thornfields public workshops

By Helen Murray / 13 May, 2014

Thornfields specialise in providing high quality, relevant and interactive primary care training courses to practice managers and staff in the primary care sector. We have been delivering training workshops to GP Practices and Primary Care Organisations throughout the UK since 1993...


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