A member of the GP practice staff comes to you with a request to work during term-time only so that they can balance work with caring for their children during the school holidays. What would be your first step? No one said dealing with HR issues would be easy…
You’ve been made aware that a member of the practice staff is bullying their colleagues, but no-one is prepared to speak up and make a formal complaint – what should be your first step? FPM’s HR expert Lisa Wainwright is here to help.
At the start of a new financial year many practices are reviewing their pay structures and asking some familiar questions. Can salaries be increased to retain key staff? Will the budget stretch to giving all employees the same pay rise - or will tough decisions need to be made?
What happens when a new starter delivers the bad news that they’ve suffered an injury and can’t attend a course that’s essential to their new role? Can you just start the recruitment process over? No one said dealing with HR issues would be easy…
No one said dealing with HR issues would be easy... Thankfully, FPM’s HR experts are here to help. We have prepared a series of handy case studies that are packed with useful tips and ideas. We begin with a query about handling a difficult employee.
Here at FPM we understand that your staff members are your best resources. A query we often receive is how to balance the needs of a colleague who has experienced a decline in health with the need of the practice to provide a high level of service and care to patients.
You’re not completely happy with the performance of a new employee whose probation period ends soon - what’s the best approach to take? No one said dealing with HR issues would be easy…
“It’s Christmas time, there’s no need to be afraid!” sang Bob Geldof and friends back in 1984. However is this always the case when it comes to the staff Christmas party?
We’re no strangers to unusual cases on the FPM HR helpline and recently we’ve received several queries concerning staff members’ political and philosophical beliefs. To help, here’s some key information that can help you manage difficult situations proactively.
What happens if one day you are no longer a teammate but instead become the boss? Transitioning from being one of the team to become practice manager is a big step that plenty of people have made – and it’s something many of us can struggle with.
Work is intruding on our personal lives more and more, with many of us checking work emails from the sofa and putting in extra hours from home at evenings and weekends just to keep on top of things. So perhaps it should be expected that personal issues will also start to intrude more into our working lives?
Many PMs will know the conversation well. It starts with an employee walking into the office, professing that they don’t want to complain ‘but...’. Our HR expert Lisa Wainwright reveals why failing to deal with ‘off-the-record’ complaints effectively can be a risky proposition.
Last week the government published its White Paper on Brexit. So what does it say about employment law - and is it the final say on the matter?
Employing people with disabilities at your GP practice can give you a great insight into how to provide the service and care that disabled patients want and need. In this article, FPM’s HR expert Lisa Wainwright describes how to make sure your recruitment process is open and inclusive.
Last summer, the Supreme Court ruled that tribunal fees were unlawful and provided a ‘barrier to justice’, a move that was welcomed by many advocates of employees’ rights. But how much has really changed over the past 12 months?
With a heatwave predicted this summer, temperatures are on the rise - but it’s not just too much time in the sun that can leave practice managers feeling the heat. For many employees, higher temperatures can be a cue to start taking a looser approach to practice dress codes.
Over the past 50 years, workplace conflict in primary care and beyond has shifted emphasis from collective industrial action to the rights of individuals within the workplace, with employees pursuing individual claims in employment tribunals - which can end up an expensive proposition for employers.
From 6 April 2018, the minimum contributions for the workplace pension will increase. Here we let you know what the rates have changed to.
With effect from April 2018, statutory payment rates will change. Here we let you know what the rates have changed to.
A member of staff asks if they can record a meeting - can you turn them down, and what happens if they decide to do it anyway using a smartphone? No one said that dealing with HR issues would be easy…