Latest News
NHSX and NHS Digital merge into NHSE
On November 22nd it was announced that two divisions of the NHS, who between them have responsibility for the digital transformation of the health service, will merge into NHSE and NHS Improvement.
Latest News
Will new Scotland funding be used to recruit new GP Pharmacists?
The new funding announced last month by the Scottish government was welcome, but a lack of clarity has led to speculation as to what exactly it will be used for, in particular regarding pharmacists in GP surgeries.
Management
Left Behind: How to Prevent Digital Exclusion from Isolating Our Most Vulnerable Patients
The use of technology and remote appointments has helped many to access care safely, but also risks excluding some of the most vulnerable people in our society – how can we avoid this and make a digital NHS work for everyone.
Care Quality Commission
CQC State of Care report: Despite improvements, access, flexibility and quality remain barriers to true reform
The latest CQC report on the Care sector in England found many challenges around access, quality and flexibility, but also several reasons for optimism. 90% of GPs were rated good and 5% rated outstanding. But the report was clear that business as usual is no longer an option, and that new, smarter ways of working are needed.
General
Fresh Scare and Exorcise: Tips for Surviving Halloween 2021
You’d be forgiven for finding it a little difficult to get into the spirit of things this Halloween. This year has felt to many like a constant nightmare, each week bring a new horror story about the battle with Covid, or an unwelcome fright about primary care funding or regulation.
Management
Making the Most of What You’ve Got—Secrets of Successful Talent Management
In a small, lean organisation like a GP practice, maximising the potential of every staff member is crucial. Here we look at how to spot, recruit, and develop talent, and how to use the Maximising Potential Conversation Tool.
Latest News
Access Denied? Primary Care Reacts to Winter GP Plan
The NHS has today published a blueprint for improving access to GP appointments for patients alongside financial support for GPs and their teams this winter.
General
Bouncing Back Better – NEW for 2022
FPM Group is proud to announce our Bouncing Back Better Programme, coming in early 2022. This brand-new content is delivered in workshops held over four valuable learning days by our Thornfields training professionals
Latest News
Growing Pains—the NHS’s Long Journey to Digital Maturity
Recent digital guidelines published for NHS Trusts aim to help transform healthcare. But what should 'good' look like, how do we measure success, and what are the challenges ahead?
Latest News
NHS offers funding for New to Partnership Payment Scheme
Are you a new partner in a GP surgery, or are you thinking of becoming one? If so, you’ll want to know about the new funding scheme that the NHS has introduced - and how to meet the eligibility criteria.
Management
Why it’s important to keep your training up to date
With the hectic demands of ‘business as usual’, it’s easy to let training needs slip down the list of priorities. Here we look at the benefits you’ll gain from keeping your training up to date.
Management
Room 101 for PMs – Some popular choices
There can’t be many practice managers who haven’t wanted to consign a patient, a form or a procedure to Room 101. Here we look at some possible choices from PMs.
General
On the record – the law and ethics of recording patient interactions
There are many reasons why both patients and staff may want to record their conversations – but what are the risks, benefits and legal implications?
Latest News
Complaints handling process to resume 9th August
The primary care complaints handling amnesty, which was set up during the worst months of the Covid-19 pandemic, is coming to an end on August 9th. We look at how to ensure you are ready for any complaints that may come your way.
General
Levelling up health inequalities – transformational reality or pipe dream?
What does ‘levelling up’ actually mean in the context of healthcare? What are the challenges to achieving it and the opportunities it could bring?
Care Quality Commission
New CQC strategy - Optimism and challenges ahead
In May 2021 the CQC launched their new strategy plan to be rolled out in the coming months, following public consultation earlier in the year
Management
“If I Die It’s On You” – How Abuse from Patients is Threatening the NHS’s Recovery and Resilience
Even in 2019, before the Coronavirus pandemic hit, the annual State of Primary Care report published by healthcare marketers Cogora was reporting that 74% of Primary Care staff had experienced some form of abuse from patients.
Finance
Mind The Gap – 2020 Practice Manager Salary Survey Shows Gender Disparity Remains
The gender pay gap is one of the most pervasive and contentious issues in today’s work place, and as FPM’s 2020 Practice Manager Salary Survey shows, it continues to affect those in our industry too.
Latest News
GP Data for Planning and Research
The new General Practice Data for Planning and Research (GPDPR) service launches soon, with the patient opt-out deadline on June 23rd.
Finance
The Good, the Bad and the Ugly – What Practice Managers Really Thought of 2020
The annual Practice Manager’s Salary Survey published by FPM Group shines a light on what those at the coal face of practice management are really thinking and feeling.
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