Main Image Management

How My Practice Built Trust and Inclusivity for LGBT Patients

By Jeffrey Krell / 07 August, 2017

Over the past few weeks we have been reminded of how homosexuality was decriminalised just 50 years ago, and that since then tolerance and inclusivity have steadily increased for LGBT people. These changes will undoubtedly have affected all GP practices, but could we be doing more?

Main Image Latest News

SNOMED, Capita & Staffing: News Update for Practice Managers

By Jeffrey Krell / 01 August, 2017

FPM Associate Jeffrey Krell always has his ear to the ground to keep us up to date with the latest goings on in terms of NHS news and initiatives. Here we have a round-up of the things PMs need to know right now, including updates on SNOMED, Capita and patient appointment delays, as well as Jeffrey’s thoughts on how the stories will affect general practice.

Main Image General

Shouldn’t We Be Keeping GPs in GP Surgeries?

By Jeffrey Krell / 07 March, 2017

There has been a long-running debate on the benefits of placing GPs in Accident & Emergency departments to deal with patients who don’t need emergency treatment. Practice Manager Jeffrey Krell shares his thoughts on the topic.


England Update: Cost-cutting Initiatives from CCGs

By Jeffrey Krell / 03 October, 2016

I am sure that most CCGs are looking at cutting costs, and between them are coming up with many different initiatives. We are all aware difficult decisions are being made and many more are being looked at. Whilst it’s the NHS higher-ups who highlight the issues, it’s the CCGs who are the voice of the cuts. Why is everyone not working together - and why can we not have the difficult discussions we all know we need to have?


England Update: Get Your Head WRaPT Around this New Development…

By Jeffrey Krell / 29 August, 2016

The Workforce Repository and Planning Tool is being developed by Health Education North West and could soon be rolled out across the whole country. So what is it - and could there be more to it than first meets the eye?

Main Image General

Widening the Skills Mix in General Practice: Student Physician Associates Pilot Scheme

By Jeffrey Krell / 02 August, 2016

The NHS is frequently being told that it needs to adapt and look at working differently. Very easy to say, but somewhat harder to do. Sometimes however, we just need to participate in and embrace some of the new ideas and trials that are being devised.

Main Image General

Is there still a place for enhanced services?

By Jeffrey Krell / 17 May, 2016

Over the years that I’ve been working as a practice manager I’ve noticed that more services are going through the enhanced service route by being offered as a direct, national or local enhanced service. These services cover care given to patients that do not form part of the core contract and are optional.


Are practices taking advantage of financial incentives?

By Jeffrey Krell / 10 May, 2016

Just the other week we had the announcement of a 14% funding increase into the NHS. This funding should be welcomed. Yes we could all do with more, but there are many other opportunities to bring extra income into the practices, but we all taking advantage of other financial incentives on offer?

Care Quality Commission

New CQC remarks

By Jeffrey Krell / 21 October, 2014

I found reading Survindar Chahal’s blog on the new CQC strategy very interesting. However, it only highlights the changes, which left me thinking about how these changes were conceived. I am trying to understand how these changes that the CQC have put in place are going to benefit patient care...


Ebola: Is your Practice prepared?

By Jeffrey Krell / 14 October, 2014

The Ebola epidemic is spreading. No longer just a problem in West Africa, the disease has reached Europe, with a case as close as Spain reported last week. While it is important that we do not panic, we should be vigilant in the coming weeks...


To pay or not to pay - that is the question...

By Jeffrey Krell / 18 June, 2014

Are we too generous to our foreign visitors? Following a recent incident where I needed urgent medical attention in a European country, I set out to investigate if it had happened here in England, would I have been charged if I was a visitor from overseas...


2 weeks into EMIS WEB

By Jeffrey Krell / 11 June, 2014

Well here I am 2 weeks into the change over to EMIS WEB and we feel that we have been on it for much longer. I must admit that the first week was a nightmare. We were all confused and not certain what we were doing. It was slow to use, and our frustrations lead to staff arguments...


Going Live on EMIS Web

By Jeffrey Krell / 27 May, 2014

Well after the 12 week familiarisation period the day came to eventually go live. I have to admit to not sleeping well the night before but I got into work bright and early at 7:30am. As a surgery that still works with an open morning surgery there was a queue of 2...


2 days to go for the big switch over!

By Jeffrey Krell / 13 May, 2014

As the go live day gets nearer we all have a little trepidation of this change over that is now looming as from the switch we have to try and remember what we have learnt so far and put it straight into use. Until now we have been working with dummy patients...


Countdown to switch over is nearly here

By Jeffrey Krell / 29 April, 2014

It is some 4 weeks since my last article on our upgrade to EMIS WEB from EMIS PCS and only 4 weeks until our actual changeover, so I thought I would update you on progress so far. Things are going well and we are still all impatient and wish we could change over today...


Update on our change to EMIS WEB

By Jeffrey Krell / 18 March, 2014

We are now well into our familiarisation period leading up to May 8th 2014 the big switch over from EMIS PCS to EMIS WEB. I will admit, that I was not looking forward to the change, bearing in mind the severe problems that we had 9 years ago changing to EMIS PCS from another system...


England Update: Federating

By Jeffrey Krell / 10 March, 2014

It looks as though things are really happening here in the North West. Federating is now the hot topic as I am sure it is across the country.In Manchester, both Central and South CCGs are well into the process of federating. Whilst in North we have only just had our first meeting last week...


How to deal with changing clinical systems...

By Jeffrey Krell / 03 February, 2014

Like many practices we are going to be changing our clinical system this year from EMIS PCS to EMIS WEB. A large number have already changed and I am sure that there must be hints and tips that can be shared amongst us for the many who have not yet taken this step...


England Update: Let's take stock and look forward

By Jeffrey Krell / 28 January, 2014

At the beginning of the year I think we all take stock and review what has happened and what is going to happen during the next few months.One cannot say that the change from PCT to CCG has been smooth but after early trouble the shoots of a better working relationship are being seen...


How we reduced our DNA rate by 60% in fewer than 12 months?

By Jeffrey Krell / 12 November, 2013

We all tend to think we have the answers to all the problems we face but sometime we need to be very open minded in trying to make changes and listen to others suggestions. At the end of last my partner’s son worked for us for a few weeks...


Upcoming Events

There are currently no events scheduled.


Practice Finance / Performance Manager - Sandwell, West Birmingham

Closing Date: 29 February 2020

Salary: Up to 45k pa (pro rata- depending of experience)

Operations Manager - Cambridge

Closing Date: 2 January 2020

Salary: In the range of £30,000 p/a depending upon experience

Assistant Practice Manager – Hampshire

Closing Date: 18 December 2019

Salary: Dependant on Experience

Network Improvement Manager - London

Closing Date: 31 December 2019

Salary: Highly competitive depending on skills and experience

Practice Manager - St Albans

Closing Date: 19 December 2019

Salary: £47,000 - £55,000 depending on skills and experience

Head of General Practice - Sheffield

Closing Date: 15 December 2019

Salary: £53,000 - £60,000 p.a.

The Chelsea Practice - Deputy Practice Manager

Closing Date: 31 January 2020

Salary: Dependant on experience

Practice Finance / Performance Manager - Sandwell, West Birmingham

Closing Date: 29 February 2020

Salary: Up to 45k pa (pro rata- depending of experience)

Operations Manager - Cambridge

Closing Date: 2 January 2020

Salary: In the range of £30,000 p/a depending upon experience

Head of General Practice - Sheffield

Closing Date: 15 December 2019

Salary: £53,000 - £60,000 p.a.

What others are viewing now

Latest Forum Posts

Fetching latest posts...