Policy Update
Policy Updates - Week Commencing 22nd July 2019
This week’s policy review includes updates to our Extended Hours Operating Protocol, taking in changes that follow the introduction of PCNs. Don’t forget that you can get in touch with us if you need a new policy creating!
Policy Update
Policy Updates - Week Commencing 15th July 2019
This week we’ve added a brand new Welsh Language Policy to the document library, which was created following a request from an FPM member. Don’t forget that you can get in touch with us if you need a new policy creating!
General
How a Swiss roll could break down barriers in your practice today
We all know the healing properties of a slice of Victoria sponge or a cupcake (we’ll take the one with salted caramel frosting please). Far from just giving us a chance to indulge our sweet tooth though, sharing a tasty treat can really bring people together.
Policy Update
Policy Updates - Week Commencing 8th July 2019
Take a look at the latest Policy Library documents reviewed by the FPM team. The documents are easy to pick up and use, meaning you can tailor them to the unique needs of your practice with minimum fuss.
Management
Practice Manager Job Satisfaction Survey 2019
Our annual Practice Manager Job Satisfaction Survey is back! First Practice Management is conducting a quick survey to test the general attitude of practice managers in their current roles throughout the UK.
General
FPM Wellbeing: Helping you unlock the secret to happiness
Well-being links into a lot of hot topics in the NHS Long Term Plan, including social prescribing and improving public health. But what is the secret to unlocking this feeling and how can we use that knowledge to improve the lives of patients, as well as our own sense of well-being?
Policy Update
Policy Updates - Week Commencing 1st July 2019
This week we’ve added a brand new Transgender Equality Policy to the Policy Library, which was created following a request from an FPM member. Don’t forget that you can get in touch with us if you need a new policy creating!
Policy Update
Policy Updates - Week Commencing 24th June 2019
This week we have made updates to the Chaperone Policy, Cold Chain Policy and Financial Procedures documents, all available to download now for FPM members.
Management
What Makes a Great Practice Manager?
It’s the ultimate question! We’re all striving to go above and beyond the realms of science by giving 110%, alongside every other workplace cliché you care to mention - but sometimes it’s easy to lose sight of the bigger picture.
General
What we learned from the 2018 Practice Manager Job Satisfaction Survey
Next week we will be launching our annual FPM Job Satisfaction Survey, which explores themes including well-being, looking forward to the future and managing people.
Policy Update
Policy Updates - Week Commencing 17th June 2019
A series of brand new HR documents headline this week’s policy updates, including an Absence Management Log to help monitor and manage short-term sickness, and Notes Pages which can be used to log details in investigations, disciplinaries and grievances.
Policy Update
Policy Updates - Week Commencing 10th June 2019
This week’s round-up features a new Maternity Guide developed to help Practice Managers ensure a smooth and positive experience for pregnant women in the workplace.
Latest News
The NHS App – What are the benefits to patients and GP practices?
The new NHS App will be launching soon, and both GP practice staff and patients will be keen to understand how using it will benefit them. To help answer those questions, we have created a quick video highlighting some of the key benefits to patients and practices.
Policy Update
Policy Updates - Week Commencing 3rd June 2019
This week’s round-up features a selection of HR-related documents, with updated policies covering topics such as equality and diversity, recruitment and bullying and harassment.
Policy Update
Policy Updates - Week Commencing 27th May 2019
The latest policy updates for FPM members includes a new Mental Health in the Workplace document.
Policy Update
Policy Updates - Week Commencing 20th May 2019
The latest policy updates for FPM members includes a new Work Performance - Conduct Procedure for Managing Poor Work Performance document.
Policy Update
Policy Updates - Week Commencing 13th May 2019
This week’s update is to the FPM members’ Tookit Area, where you can find a new Mental Health in the Workplace document including a sample Mental Health Plan.
Finance
FPM Staff Salary Survey 2019 – Practice managers ‘can’t afford to pay staff fairly’
The results for First Practice Management's staff salary survey are here, revealing that 56% of GP practice managers feel that their budget doesn’t allow them to pay their staff fairly.
Policy Update
Policy Updates - Week Commencing 6th May 2019
This week’s update is to the FPM members’ Tookit Area, where you can find an easy-to-use QOF Aspiration & Achievement Monitoring Toolkit for 2019/20.
Policy Update
FPM Policy Updates - April 2019 Round-Up
Here’s a definitive round-up of reviewed policies in the FPM Policies and Procedures Library for April 2019.
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